<HTML><HTML> In a message dated 1/25/05 6:05:11 PM, tune4u@earthlink.net writes: <BLOCKQUOTE CITE STYLE="BORDER-LEFT: #0000ff 2px solid; MARGIN-LEFT: 5px; = MARGIN-RIGHT: 0px; PADDING-LEFT: 5px" TYPE="CITE">I'm chewing on the id= ea of offering a discounted tuning price anytime I tune a piano that I had p= reviously tuned </BLOCKQUOTE> I have raised my tuning fee $18 in the last 2 years.  (To get more in = line with other tuners' fees in the area and because I have taken over a ret= ired tuner's clientele and he charged more than me----couldn't keep straight= my clients at one price and his at a higher one, so they all get the higher= price)  In order to compensate for this and reduce sticker shock, I o= ffer my previous clients a $10 discount on my reminder cards.  This ap= plies for a semi-annual or annual tuning.  Even with the discount, the= y're paying more than they did last year.  Some people seem motivated by this.  They mention it specifically when= they call to schedule an appointment.  I had one guy refuse it, and i= nsisted on paying me the full price.  My percentage of reminder cards = to repeat tunings in any given month is low, though, so I don't think it mak= es much of a difference, really. Tom Sivak Chicago PTG Associate</HTML>