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<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>-----Original Message-----<br>
<b><span style='font-weight:bold'>From:</span></b> Barbara Richmond
[mailto:piano57@insightbb.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> </span></font><font size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>Sunday, March
05, 2006</span></font><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'> </span></font><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>11:43 AM</span></font><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'><br>
<b><span style='font-weight:bold'>To:</span></b> deanmay@pianorebuilders.com; </span></font><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>Pianotech
List</span></font><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'><br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: near impossible
tuning</span></font></p>
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<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>10 year old pianos that have never
been voiced? Eeeew. This is your chance to be a really
big hero (that is, if the owners are wanting a change).</span></font></p>
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<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Barbara Richmond</span></font></p>
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<p class=MsoNormal><font size=3 color=navy face="Times New Roman"><span
style='font-size:12.0pt;color:navy'>Well, there is part of the problem. The
owners seem perfectly happy with their pianos. And being an engineer with
quantitative proclivities it is difficult for me to sell a job to a customer
where I cannot guarantee what the results will be nor that they will like them.
</span></font></p>
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10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I appreciate the responses. I’ve
done the pre-voicing work Roger speaks of, no problem there. Still does not
improve what I consider poor sustain. I want to believe that better quality
hammers will help. I just don’t want to experiment with hundreds of
dollars worth of time and material when the customer isn’t complaining. </span></font></p>
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10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Dean</span></font></p>
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