<html><body>
<DIV><FONT face="Arial, Helvetica, sans-serif">Hi Ric,</FONT></DIV>
<DIV><FONT face=Arial>Great post! Says it all. Thanks.</FONT></DIV>
<DIV><FONT face=Arial>Marshall</FONT></DIV>
<DIV> </DIV>
<BLOCKQUOTE style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #1010ff 2px solid">-------------- Original message -------------- <BR>From: Ric Brekne <ricbrek@broadpark.no> <BR><BR>> A typical chest beater post to be sure, and Alans reply is at least one <BR>> exception to the rule as these threads go. Lets face it folks... its <BR>> not about customers being right or wrong, or about tuners not getting it <BR>> right or the rest of it... in fact its not a big deal at all. It just <BR>> boils down to... you cant win em all. <BR>> <BR>> Now some of ya'll can get up on your haunches and try and tell the <BR>> customer you know the one and only real truth, and that if they (the <BR>> customers) would only listen to you and forget about all the other <BR>> jokels they've been through before who only were their to rip off their <BR>> money anyways then all will be ok regardless of whether the customer <BR>> turns out happy or not... and you may even convince yourself you are <BR>> doing a service to someone (or thing) or another.... but me thinks you <BR>> are kidding yourself if you do. <BR>> <BR>> Just do your best... your very best to tune well and treat with the <BR>> customer well, and dont worry about it. Most often you'll have no <BR>> problems... and those times you do are.... well ... unavoidable. Let <BR>> the next guy try and please those you cant, and just keep on improving. <BR>> In the end its not the <<CUSTOMER>> who is a cause for worry.... its not <BR>> even those other <<TECHS>> playing piano politics in all its variants. <BR>> The only person you have to worry about is yourself. Take care of your <BR>> learning curve and stay a nice person. You will succeed if you do. <BR>> <BR>> Cheers <BR>> RicB <BR>> <BR>> <BR>> <BR>> AB writes: <BR>> <BR>> One word of caution: I worked very hard to clean up a really lousy, <BR>> noisy treble on a Baldwin console. The lady called me back, uns
atisfied. <BR>> (Pleased to say it's a very rare event.) I went back and it sounded aok <BR>> to me. She claims I killed the tone of her piano and ruined the sound. <BR>> Hasn't had me back, either. <BR>> <BR>> Some times, we can be too smart by half. Maybe we shouldn't be afraid to <BR>> interview the clients more thoroughly as to their preferences, what they <BR>> hear, what bugs them, etc., rather than just tuning the piano the way we <BR>> like it. <BR>> <BR>> Alan Barnard <BR>> Thinking out loud in Salem, MO <BR>> <BR>> <BR>> <BR>> Salem, Missouri <BR>> _______________________________________________ <BR>> Pianotech list info: https://www.moypiano.com/resources/#archives </BLOCKQUOTE></body></html>