<HTML><HTML> David writes: <BLOCKQUOTE CITE STYLE="BORDER-LEFT: #0000ff 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px" TYPE="CITE">I average 40 to 50 calls on my answering machine a week. Unfortunately I cannot keep up with the requests and I have been referring some work to other tech’s in town but they are also busy. I have been fortunate enough to have built a good reputation for myself and have tuning, regulating and voicing work to keep me busy without any large commercial accounts </BLOCKQUOTE> David; If someone else has suggested this just take it as my vote for your "problem" :-) Raise your prices. This will do two things first it will leave you with more income and it will cut down on the amount of work needful to generate the same income as you currently get. Yes, you will lose some of your marginal customers but I would think that the loss will be more than made up by your increased prices.   Since you are sending a goodly number of customers to other techs this should not be a problem for you. Keep your increases reasonable and consistent throughout your pricing stucture.  Don't just say it wwon't work because it has not failed in the past as long as increases are reasonable.  What is a reasonable increase? Depends on what you feel comfortable with and where your rates are now. Try it you'll like it. My thoughts. Jim B (FL)</HTML>