<HTML style="FONT-SIZE: x-small; FONT-FAMILY: MS Sans Serif"><HEAD> <META http-equiv=Content-Type content="text/html; charset=US-ASCII"> <META content="MSHTML 6.00.2900.2873" name=GENERATOR></HEAD> <BODY id=role_body style="FONT-SIZE: 10pt; COLOR: #000000; FONT-FAMILY: Arial" bottomMargin=7 leftMargin=7 topMargin=7 rightMargin=7> <DIV> <DIV><FONT face="MS Sans Serif">Yep. It's fun to call the S&S people: "Problem? What problem?"</FONT></DIV> <DIV><FONT face="MS Sans Serif"></FONT> </DIV> <DIV><FONT face="MS Sans Serif">Sorry, really in a cynical mood at the moment. I'll chill now.</FONT></DIV> <DIV> </DIV> <DIV> <DIV>Alan Barnard</DIV> <DIV>Salem, Missouri</DIV> <DIV> </DIV></DIV></DIV> <DIV> </DIV> <BLOCKQUOTE style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid"> <DIV style="FONT: 10pt Arial">----- Original Message ----- </DIV> <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B> <A title=Erwinspiano@aol.com href="mailto:Erwinspiano@aol.com"></A></DIV> <DIV style="FONT: 10pt arial"><B>To: </B><A title=pianotech@ptg.org href="mailto:pianotech@ptg.org">pianotech@ptg.org</A></DIV> <DIV style="FONT: 10pt arial"><B>Sent:</B> 05/25/2006 11:09:52 PM </DIV> <DIV style="FONT: 10pt arial"><B>Subject:</B> Re: Clicking drop screws on a new Steinway</DIV> <DIV><BR></DIV><FONT size=2><FONT id=role_document face=Arial color=#000000 size=2> <DIV> <DIV> HI  David</DIV> <DIV>  In the spirit of Jon Pages post.  Our new word for today is W-A-R-R-A-N-T-Y.</DIV> <DIV>Repeat after me boys & girls...... warranty.  A 70 k piano has Warr....an....ty.</DIV> <DIV>  Pinning the shanks!! Clicking drop screws.  I suggest a phone call to the factory yes ir ee.</DIV> <DIV>  Perhaps the remedy is to buy German.  They seem to have gotten it right</DIV> <DIV>   Dale</DIV> <DIV></DIV> <BLOCKQUOTE style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: blue 2px solid"><FONT style="BACKGROUND-COLOR: transparent" face=Arial color=#000000 size=2><BR>Re your other message, it is disturbing (actually the piano costs $70,000).<BR>The shanks require repining (all of them were way too loose), and many jacks<BR>required easing as they were too tight.  It's why I've given up on their<BR>parts.   <BR><BR>David Love<BR>davidlovepianos@comcast.net </FONT></BLOCKQUOTE></DIV> <DIV></DIV> <DIV> </DIV> <DIV> </DIV> <DIV><FONT lang=0 face="Book Antiqua" size=2 PTSIZE="10" FAMILY="SERIF"></FONT><FONT lang=0 face="Book Antiqua" color=#000000 size=3 PTSIZE="12" FAMILY="SERIF"><I>Dale Erwin--Piano Restorations<BR>4721 Parker Rd.<BR>Modesto, Calif. 95357<BR>Shop 209-577-8397<BR>cell 209-985-0990<BR></FONT><FONT lang=0 face="Abadi MT Condensed" color=#000000 size=3 PTSIZE="12" FAMILY="SANSSERIF">Web site <A href="http://www.erwinspiano.com/">http://www.Erwinspiano.com</A> </FONT><FONT lang=0 face="Book Antiqua" color=#000000 size=3 PTSIZE="12" FAMILY="SERIF"><BR><B>Specializing in the Restoration, Service & Sales of</B><BR><B>Steinway & Sons, Mason & Hamlin, & other fine pianos</B></I></FONT></DIV></FONT></FONT></BLOCKQUOTE></BODY></HTML>