<html> <body> Dale, I agree. But then you have the extra dollar amount (dollar vs. mark). Of course, after you end up fixing all the problems (not warranty), the Hamburg would probably still be cheaper. I'm so glad we have a dealer here who has techs on salary that go through every S & S and at least "try" to make it work correctly! Most cities don't! Avery Todd University of Houston At 10:55 PM 5/25/2006, you wrote: <blockquote type=cite class=cite cite="">  HI  David   In the spirit of Jon Pages post.  Our new word for today is W-A-R-R-A-N-T-Y. Repeat after me boys & girls...... warranty.  A 70 k piano has Warr....an....ty.   Pinning the shanks!! Clicking drop screws.  I suggest a phone call to the factory yes ir ee.   Perhaps the remedy is to buy German.  They seem to have gotten it right    Dale <dl> <dd>Re your other message, it is disturbing (actually the piano costs $70,000). <dd>The shanks require repining (all of them were way too loose), and many jacks <dd>required easing as they were too tight.  It's why I've given up on their <dd>parts.   <dd>David Love <dd>davidlovepianos@comcast.net </dl>    Dale Erwin--Piano Restorations 4721 Parker Rd. Modesto, Calif. 95357 Shop 209-577-8397 cell 209-985-0990 Web site <a href="http://www.erwinspiano.com/">http://www.Erwinspiano.com</a> Specializing in the Restoration, Service & Sales of Steinway & Sons, Mason & Hamlin, & other fine pianos</blockquote></body> </html>