<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <html> <head> <META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii"> <meta name=Generator content="Microsoft Word 10 (filtered)"> <style>  </style> </head> <body lang=EN-US link=blue vlink=blue id="role_body" bottomMargin=7 leftmargin=7 topmargin=7 rightMargin=7> <div class=Section1> Yes, I do understand the word warranty and at this point it’s not a question of warranty or not.  It’s getting fixed and because my customer insisted on it as part of the terms of the sale, the dealer is paying me to do the fixes (of course, they haven’t sent me a check yet).  Whether it’s warranty or dealer prep or anything else, it still has to be fixed.  The fixes will be based on my recommendations and I’m looking for something short of rehanging hammers on new shanks or replacing wippens that might have the same problem.  The piano was “prepped” as it were, and so far I’ve had to ease the jack pinning, repin all the hammer flanges, remove, polish and realign the damper wires to reduce noise and drag, ease the guide rail bushings, increase the dip so I didn’t have to set the blow at 37 mm to get any aftertouch (not many leads in this action though).  Still have a few buzzes and whistles to deal with, the treble side of the action is moved in too far (strike point is correct) and it’s creating a small problem getting the una corda to shift quietly (but at least the sharps aren’t knocking against the fallboard).   You know, normal stuff.  <div> David Love davidlovepianos@comcast.net </div> -----Original Message----- From: pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] On Behalf Of Erwinspiano@aol.com Sent: Thursday, May 25, 2006 8:55 PM To: pianotech@ptg.org Subject: Re: Clicking drop screws on a new Steinway   <div> <div>  HI  David </div> <div>   In the spirit of Jon Pages post.  Our new word for today is W-A-R-R-A-N-T-Y. </div> <div> Repeat after me boys & girls...... warranty.  A 70 k piano has Warr....an....ty. </div> <div>   Pinning the shanks!! Clicking drop screws.  I suggest a phone call to the factory yes ir ee. </div> <div>   Perhaps the remedy is to buy German.  They seem to have gotten it right </div> <div>    Dale </div> <blockquote style='border:none;border-left:solid blue 1.5pt;padding:0in 0in 0in 4.0pt; margin-left:3.75pt;margin-top:5.0pt;margin-bottom:5.0pt'> Re your other message, it is disturbing (actually the piano costs $70,000). The shanks require repining (all of them were way too loose), and many jacks required easing as they were too tight.  It's why I've given up on their parts.   David Love davidlovepianos@comcast.net </blockquote> </div> <div>   </div> <div>   </div> <div> Dale Erwin--Piano Restorations 4721 Parker Rd. Modesto, Calif. 95357 Shop 209-577-8397 cell 209-985-0990 Web site <a href="http://www.erwinspiano.com/">http://www.Erwinspiano.com</a> Specializing in the Restoration, Service & Sales of Steinway & Sons, Mason & Hamlin, & other fine pianos </div> </div> </body> </html>