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<DIV>there may be hammer return springs broken. They come off when
we pull dropped mutes out of the action. When that happens, most of
us put them back in the slot most of the time....</DIV>
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<DIV>I have a super-long pair of tweezers (about 9") just for this purpose
(originally bought to get olives out of jar without pouring juice in my, uh,
beverage of choice.) It's amazing how many pianos have this problem when
first encountered.</DIV></DIV></BODY></HTML>