<HTML><HEAD> <META charset=US-ASCII http-equiv=Content-Type content="text/html; charset=US-ASCII"> <META content="MSHTML 6.00.2800.1106" name=GENERATOR></HEAD> <BODY style="FONT-SIZE: 12pt; FONT-FAMILY: Arial; BACKGROUND-COLOR: #ffffff"> <DIV><FONT face="Bookman Old Style">Francisco,</FONT></DIV> <DIV><FONT face="Bookman Old Style"></FONT> </DIV><FONT face="Bookman Old Style"> <DIV><FONT face="Bookman Old Style">Seven mm is not unusually thick for the webbing of a plate.</FONT></DIV> <DIV><FONT face="Bookman Old Style"></FONT> </DIV> <DIV>What diameter were the old pins, and how tight were they? Did you make torque measurements? </DIV> <DIV> </DIV> <DIV></FONT><FONT face="Bookman Old Style">Has this piano been restrung before? Ordinarily, I would doubt that you would need to use anything longer than 2 1/2" unless the pinblock is so damaged that it needs replacement whether the customer wants it or not (thinking of protecting your reputation). </FONT></DIV> <DIV><FONT face="Bookman Old Style"></FONT> </DIV> <DIV><FONT face="Bookman Old Style">Bob Davis</FONT></DIV> <DIV><FONT face="Bookman Old Style"></FONT> </DIV> <DIV><FONT face="Bookman Old Style"></FONT><FONT face="Bookman Old Style"></FONT> </DIV> <DIV><FONT face="Bookman Old Style"></FONT> </DIV></BODY></HTML>