<HTML style="FONT-SIZE: x-small; FONT-FAMILY: MS Sans Serif"><HEAD> <META content="MSHTML 6.00.2900.2912" name=GENERATOR></HEAD> <BODY> <DIV> <DIV>Napalm.</DIV> <DIV> </DIV> <DIV>More seriously, what is the actual question you are asking? </DIV> <DIV> </DIV> <DIV>ALL is possible if the customer wants to spend the bucks, of course. I would write a detailed estimate, with whatever options are possible, and present it for a yea or nay. I would get agreement, beforehand, on a fee to cover the assessment and estimate and (this works very well for me) tell them that the evaluation fee will be subtracted from the grand total if they contract with you for the major work.</DIV> <DIV> </DIV> <DIV> <DIV>Alan Barnard</DIV> <DIV>Salem, Missouri</DIV> <DIV> </DIV></DIV></DIV> <DIV> </DIV> <BLOCKQUOTE style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid"> <DIV style="FONT: 10pt Arial">----- Original Message ----- </DIV> <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B> <A title=richard.ucci@att.net href="mailto:richard.ucci@att.net"></A></DIV> <DIV style="FONT: 10pt arial"><B>To: </B><A title=pianotech@ptg.org href="mailto:pianotech@ptg.org">pianotech@ptg.org</A></DIV> <DIV style="FONT: 10pt arial"><B>Sent:</B> 07/11/2006 8:56:26 AM </DIV> <DIV style="FONT: 10pt arial"><B>Subject:</B> dropped piano</DIV> <DIV><BR></DIV><FONT size=2> <DIV>List,</DIV> <DIV>I've got a client who dropped their wurly spinet during a move. Sides are pulling away from the plate , and the keybed is now all screwed up. It gets better when I pull the piano back to original position. What would be your best remedy for this problem?</DIV> <DIV>Thanks,</DIV> <DIV>Rick Ucci/Ucci Piano</DIV></FONT></BLOCKQUOTE></BODY></HTML>