<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; "><DIV>To the cell phoners on the list...</DIV><DIV><BR class="khtml-block-placeholder"></DIV>I am the call screening type when in customers homes. If I'm talking directly with the customer I will ignore it and check the number later, calling back as needed. I rarely give out my cell number to customers so I am not worried about missing tuning calls.<DIV><BR class="khtml-block-placeholder"></DIV><DIV>The one call I'm glad I answered was from my sister informing me that our father faced life or death surgery due to an aneurism - if he even made it to the hospital. I left the piano half tuned. The customer was very understanding and patient. I called her the next day to set a date to finish up the following week. Everything turned out OK but I was still very very glad to have taken that call.</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>will</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><BR><DIV><DIV>On Aug 19, 2006, at 9:19 AM, <A href="mailto:JIMRPT@aol.com">JIMRPT@aol.com</A> wrote:</DIV><BR class="Apple-interchange-newline"><BLOCKQUOTE type="cite"><SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><FONT face="arial,helvetica"><FONT color="#000000" face="Geneva" family="SANSSERIF" size="2"><SPAN class="Apple-style-span" style="font-family: Geneva; font-size: 10px; "> No matter the venues you might work for/with there is never a reason to intterupt your work/tuning in progress that can't wait until you are finished tuning the piano you are working on. For instance lets assume that you are half-way through tuning a piano and you get a call from some important customer with an emergency situation.....are you going to stop the current tuning, close up you tools and scoot over to the venue and take care of the percieved emergency?</SPAN><BR style="font-family: Geneva; font-size: 10px; "><BR style="font-family: Geneva; font-size: 10px; "><SPAN class="Apple-style-span" style="font-family: Geneva; font-size: 10px; ">Leaving a piano half tuned is unacceptable, I think you would agree, and if we wouldn't leave a piano half tuned then just what was accomplished by interrupting your work to answer the danged phone? If we have customer, real or potential, who can't wait an hour for a return call then we 'probably' don't want those customers on our list anyway.......impatience</SPAN><BR style="font-family: Geneva; font-size: 10px; "><SPAN class="Apple-style-span" style="font-family: Geneva; font-size: 10px; ">is rampant in our society and we don't need to build our client base full of those who are...........</SPAN></FONT></FONT></SPAN></BLOCKQUOTE></DIV><BR></DIV></BODY></HTML>