<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=iso-8859-1"> <META content="MSHTML 6.00.5346.5" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV><FONT face=Arial size=2>Joseph: My first suspicion would be that the letoff button rail is out of position.</FONT></DIV> <DIV><FONT face=Arial size=2>Patrick C. Poulson<BR>Registered Piano Technician<BR>Piano Technicians Guild</FONT></DIV> <BLOCKQUOTE dir=ltr style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV> <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B> <A title=josephspiano@comcast.net href="mailto:josephspiano@comcast.net">Joseph Alkana</A> </DIV> <DIV style="FONT: 10pt arial"><B>To:</B> <A title=pianotech@ptg.org href="mailto:pianotech@ptg.org">Pianotech</A> </DIV> <DIV style="FONT: 10pt arial"><B>Sent:</B> Wednesday, August 30, 2006 12:58 PM</DIV> <DIV style="FONT: 10pt arial"><B>Subject:</B> let off gone berzerk</DIV> <DIV><BR></DIV> <DIV><FONT face=Arial size=2>OK, customer says no power in last octave plus on her run-of-the-mill Wurlitzer console. I look at hammer blow and it is at 1 3/4". Let off is at 1 1/2".   Yikes, I say! The rest of the keys all let off around 1/8". Piano just was moved, but under supervision of owner. No visible signs of damage anywhere. </FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>Question: How did the last octave plus get in this condition, which customer swears is a new problem since move? I'm stumped. I don't want to do the adjustment to let off with out understanding the problem of how it got so far off in this one area. Should I be looking for something a whole lot more hidden?</FONT></DIV> <DIV> </DIV> <DIV><FONT face=Arial size=2>Joseph Alkana RPT</FONT></DIV></BLOCKQUOTE></BODY></HTML>