<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=iso-8859-1"> <META content="MSHTML 6.00.2900.2963" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV><FONT face=Arial size=2>OK, customer says no power in last octave plus on her run-of-the-mill Wurlitzer console. I look at hammer blow and it is at 1 3/4". Let off is at 1 1/2".   Yikes, I say! The rest of the keys all let off around 1/8". Piano just was moved, but under supervision of owner. No visible signs of damage anywhere. </FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>Question: How did the last octave plus get in this condition, which customer swears is a new problem since move? I'm stumped. I don't want to do the adjustment to let off with out understanding the problem of how it got so far off in this one area. Should I be looking for something a whole lot more hidden?</FONT></DIV> <DIV> </DIV> <DIV><FONT face=Arial size=2>Joseph Alkana RPT</FONT></DIV></BODY></HTML>