<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=iso-8859-1"> <META content="MSHTML 6.00.2900.2963" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; BACKGROUND-COLOR: #ffffff" bgColor=#ffffff> <DIV><FONT face="Verdana Ref">Oh, yes, they can.  I set up a warranty tuning today (I refuse to call it "free"), and the customer complained that a key cover was coming off on her new upright.  She puts it back, but it keeps coming off when she plays.</FONT></DIV> <DIV><FONT face="Verdana Ref"></FONT> </DIV> <DIV><FONT face="Verdana Ref">"White key or black?" I ask.</FONT></DIV> <DIV><FONT face="Verdana Ref"></FONT> </DIV> <DIV><FONT face="Verdana Ref">"Well, neither one." comes the reply.</FONT></DIV> <DIV><FONT face="Verdana Ref"></FONT> </DIV> <DIV><FONT face="Verdana Ref">"Neither one?" I blink back.</FONT></DIV> <DIV><FONT face="Verdana Ref"></FONT> </DIV> <DIV><FONT face="Verdana Ref">"Yeah, it's one of the keys down on the floor.  After I play with the pedal for a while, the key cover comes off, and the shiny brass is exposed.", she elucidates...</FONT></DIV> <DIV><FONT face="Verdana Ref"></FONT> </DIV> <DIV><FONT face="Verdana Ref">--Cy--</FONT></DIV> <BLOCKQUOTE dir=ltr style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV> <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B> <A title=mfarrel2@tampabay.rr.com href="mailto:mfarrel2@tampabay.rr.com">Farrell</A> </DIV> <DIV style="FONT: 10pt arial"><B>To:</B> <A title=pianotech@ptg.org href="mailto:pianotech@ptg.org">Pianotech List</A> </DIV> <DIV style="FONT: 10pt arial"><B>Sent:</B> Wednesday, September 13, 2006 2:05 PM</DIV> <DIV style="FONT: 10pt arial"><B>Subject:</B> Re: "Quiet"??</DIV> <DIV><FONT face="Verdana Ref"></FONT><BR></DIV> <DIV><EM>"A person cant be that ignorant, can they?"</EM> <DIV> <DIV><FONT face="Verdana Ref"></FONT> </DIV> <DIV>I am convinced that absolutly, positively, yes they can be that ignorant. Sad but true.</DIV> <DIV><FONT face="Verdana Ref"></FONT> </DIV> <DIV>Terry Farrell</DIV></DIV></DIV></BLOCKQUOTE></BODY></HTML>