<div>Hi,</div> <div> </div> <div>The client bought a new piano.  A piano with oversized pins installed because the originals are loose should be rejected and should be returned to the factory where it can be repaired and sold as a "second"  It is hard to believe that the factory tuner didn't know this when it was being chipped and tuned.</div> <div> </div> <div>Steve Grattan</div> <div>Lost Chord Clinic<BR><B><I>piannaman@aol.com</I></B> wrote:</div> <BLOCKQUOTE class=replbq style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #1010ff 2px solid"> <DIV> Just got home from a client's home.  She just purchased a piano around 3 months ago, and I was contracted by the store to do a warranty tuning.  While raising the pitch, I noticed a couple of loose tuning pins...then another, another, another, etc.  All along the bottom row of pins.  </DIV> <DIV> </DIV> <DIV>I called the owner of the store--a good friend of mine, btw--and told him that the piano should be returned to the factory in exchange for a sound instrument, as it is structurally unsound, and that any repair done to it would be unsuitable to undertake in the customer's home.</DIV> <DIV> </DIV> <DIV>What thinketh y'all?  </DIV> <DIV> </DIV> <DIV> </DIV> <DIV class=AOLPromoFooter> <HR style="MARGIN-TOP: 10px"> <A href="http://pr.atwola.com/promoclk/1615326657x4311227241x4298082137/aol?redir=http%3A%2F%2Fwww%2Eaol%2Ecom%2Fnewaol" target=_blank><B>Check out the new AOL</B></A>. Most comprehensive set of free safety and security tools, free access to millions of high-quality videos from across the web, free AOL Mail and more.<BR></DIV></BLOCKQUOTE><BR>