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<div>David,</div>
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<div>It's a Hallet-Davis, one of the Nordiska-made uprights. </div>
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<div>I think an in-store fix, or factory exchange will be the way to go here. I didn't try tapping the pins. There were too many, and they were pretty loose, all in a row. IMHO, the block is no good. I'd feel way more comfortabl experimenting in the store than in a customer's home. </div>
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<div>In any case, I don't think it should be the customer's problem.</div>
<div> </div>
<div style="CLEAR: both">Dave Stahl<br>
<br>
<br>
<br>
<br>
Dave Stahl Piano Service<br>
650-224-3560<br>
dstahlpiano@sbcglobal.net<br>
http://dstahlpiano.net/<br>
<br>
<br>
</div>
<div> </div>
<br>
-----Original Message-----<br>
From: ilvey@sbcglobal.net<br>
To: pianotech@ptg.org<br>
Sent: Thu, 21 Sep 2006 8:53 AM<br>
Subject: Re: this property is condemned...what would you have done?<br>
<br>
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<div>Dave,</div>
<div> </div>
<div>Can't you tell us the brand? I take it tapping in a tuning pin did nothing? If an identical piano can be exchanged, you can probably fix it in the store...<br>
<br>
David Ilvedson, RPT<br>
Pacifica, CA 94044<br>
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Original message<br>
From: piannaman@aol.com<br>
To: pianotech@ptg.org<br>
Received: 9/20/2006 8:33:41 PM<br>
Subject: Re: this property is condemned...what would you have done?<br>
<br>
<div align=left> Yes, it's brand new. IMHO, exchanging it and letting the manufacturer deal with any possible repair/destruction is the right thing to do. The wheels are in motion.</div>
<div> </div>
<div>Dave Stahl<br>
<br>
<br>
</div>
<div> </div>
<br>
-----Original Message-----<br>
From: davidlovepianos@comcast.net<br>
To: pianotech@ptg.org<br>
Sent: Wed, 20 Sep 2006 8:22 PM<br>
Subject: RE: this property is condemned...what would you have done?<br>
<br>
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<div class=MsoNormal><FONT face=Arial color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">New piano? If so, it should be exchanged. </SPAN></FONT></div>
<div class=MsoNormal><FONT face=Arial color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"> </SPAN></FONT></div>
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<div><FONT face="Times New Roman" color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy">David Love</SPAN></FONT><FONT color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy"><br>
davidlovepianos@comcast.net<br>
www.davidlovepianos.com</SPAN></FONT><FONT color=navy><SPAN style="COLOR: navy"> </SPAN></FONT></div>
</div>
<div class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">-----Original Message-----<br>
<B><SPAN style="FONT-WEIGHT: bold">From:</SPAN></B> pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] <B><SPAN style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>piannaman@aol.com<br>
<B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Wednesday, September 20, 2006 7:36 PM<br>
<B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> pianotech@ptg.org<br>
<B><SPAN style="FONT-WEIGHT: bold">Subject:</SPAN></B> this property is condemned...what would you have done?</SPAN></FONT></div>
<div class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt"> </SPAN></FONT></div>
<div>
<div class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt"> Just got home from a client's home. She just purchased a piano around 3 months ago, and I was contracted by the store to do a warranty tuning. While raising the pitch, I noticed a couple of loose tuning pins...then another, another, another, etc. All along the bottom row of pins. </SPAN></FONT></div>
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<div class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">I called the owner of the store--a good friend of mine, btw--and told him that the piano should be returned to the factory in exchange for a sound instrument, as it is structurally unsound, and that any repair done to it would be unsuitable to undertake in the customer's home.</SPAN></FONT></div>
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<div class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt"> </SPAN></FONT></div>
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<div class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">What thinketh y'all? </SPAN></FONT></div>
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