<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=iso-8859-1"> <META content="MSHTML 6.00.2900.2963" name=GENERATOR></HEAD> <BODY style="BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BORDER-BOTTOM-STYLE: none" bgColor=#ffffff> <DIV><STRONG><FONT face=Arial size=3>I wouldn't consider the tapping in, a fix for a new piano.</FONT></STRONG></DIV> <DIV><STRONG><FONT face=Arial size=3></FONT></STRONG> </DIV> <DIV>John M. Ross<BR>Windsor, Nova Scotia, Canada<BR><A href="mailto:jrpiano@win.eastlink.ca">jrpiano@win.eastlink.ca</A></DIV> <BLOCKQUOTE dir=ltr style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV> <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B> <A title=ilvey@sbcglobal.net href="mailto:ilvey@sbcglobal.net">David Ilvedson</A> </DIV> <DIV style="FONT: 10pt arial"><B>To:</B> <A title=pianotech@ptg.org href="mailto:pianotech@ptg.org">pianotech@ptg.org</A> </DIV> <DIV style="FONT: 10pt arial"><B>Sent:</B> Thursday, September 21, 2006 12:53 PM</DIV> <DIV style="FONT: 10pt arial"><B>Subject:</B> Re: this property is condemned...what would you have done?</DIV> <DIV><BR></DIV> <P>Dave,</P> <P> </P> <P>Can't you tell us the brand?   I take it tapping in a tuning pin did nothing?   If an identical piano can be exchanged, you can probably fix it in the store...<BR><BR>David Ilvedson, RPT<BR>Pacifica, CA 94044<BR><BR><BR></P> <DIV style="PADDING-RIGHT: 5px; PADDING-LEFT: 5px; PADDING-BOTTOM: 5px; BORDER-LEFT: #000000 3px solid; PADDING-TOP: 5px"> <HR> Original message<BR>From: <A href="mailto:piannaman@aol.com">piannaman@aol.com</A><BR>To: <A href="mailto:pianotech@ptg.org">pianotech@ptg.org</A><BR>Received: 9/20/2006 8:33:41 PM<BR>Subject: Re: this property is condemned...what would you have done?<BR><BR> <DIV align=left> Yes, it's brand new.  IMHO, exchanging it and letting the manufacturer deal with any possible repair/destruction is the right thing to do.  The wheels are in motion.</DIV> <DIV> </DIV> <DIV>Dave Stahl<BR><BR><BR></DIV> <DIV> </DIV> <BR>-----Original Message-----<BR>From: davidlovepianos@comcast.net<BR>To: pianotech@ptg.org<BR>Sent: Wed, 20 Sep 2006 8:22 PM<BR>Subject: RE: this property is condemned...what would you have done?<BR><BR> <STYLE>.AOLPlainTextBody { FONT-SIZE: 12px; MARGIN: 0px; COLOR: #000; FONT-FAMILY: Tahoma, Verdana, Arial, Sans-Serif; BACKGROUND-COLOR: #fff } .AOLPlainTextBody PRE { FONT-SIZE: 9pt } .AOLInlineAttachment { MARGIN: 10px } .AOLAttachmentHeader { BORDER-RIGHT: #7da8d4 1px solid; BORDER-TOP: #7da8d4 1px solid; BACKGROUND: #f9f9f9; FONT: 11px arial; BORDER-LEFT: #7da8d4 1px solid; BORDER-BOTTOM: #7da8d4 1px solid } .AOLAttachmentHeader .Title { PADDING-RIGHT: 3px; PADDING-LEFT: 3px; BACKGROUND: #b5ddfa; PADDING-BOTTOM: 3px; FONT: 11px arial; PADDING-TOP: 3px } .AOLAttachmentHeader .FieldLabel { PADDING-RIGHT: 10px; PADDING-LEFT: 9px; BACKGROUND: #f9f9f9; PADDING-BOTTOM: 1px; FONT: 11px arial; COLOR: #000000; PADDING-TOP: 1px } .AOLAttachmentHeader .FieldValue { BACKGROUND: #f9f9f9; FONT: 11px arial; COLOR: #000000 } .AOLAttachmentHeader A { COLOR: #2864b4; TEXT-DECORATION: none } .AOLImage A { COLOR: #2864b4; TEXT-DECORATION: none } .AOLAttachmentHeader A:hover { COLOR: #2864b4; TEXT-DECORATION: underline } .AOLImage A:hover { COLOR: #2864b4; TEXT-DECORATION: underline } BODY { BORDER-RIGHT: 0px; BORDER-TOP: 0px; FONT-SIZE: 10pt; BORDER-LEFT: 0px; BORDER-BOTTOM: 0px; FONT-FAMILY: "Verdana"; BACKGROUND-COLOR: white } P { PADDING-RIGHT: 0px; PADDING-LEFT: 0px; PADDING-BOTTOM: 0px; MARGIN: 0px; PADDING-TOP: 0px } IMG.managedImg { WIDTH: 0px; HEIGHT: 0px } IMG.placeholder { BORDER-RIGHT: #dadad6 1px solid; BORDER-TOP: #dadad6 1px solid; BACKGROUND: #f4f4f4 no-repeat center center; BORDER-LEFT: #dadad6 1px solid; WIDTH: 275px; BORDER-BOTTOM: #dadad6 1px solid; HEIGHT: 206px } </STYLE> <DIV id=AOLMsgPart_2_1c4af9f0-ed34-4f78-9854-e6eda5b221b6> <STYLE></STYLE> <DIV class=Section1> <DIV class=MsoNormal><FONT face=Arial color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">New piano?  If so, it should be exchanged.  </SPAN></FONT></DIV> <DIV class=MsoNormal><FONT face=Arial color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"></SPAN></FONT> </DIV> <DIV> <DIV><FONT face="Times New Roman" color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy">David Love</SPAN></FONT><FONT color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy"><BR>davidlovepianos@comcast.net<BR>www.davidlovepianos.com</SPAN></FONT><FONT color=navy><SPAN style="COLOR: navy"> </SPAN></FONT></DIV></DIV> <DIV class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">-----Original Message-----<BR><B><SPAN style="FONT-WEIGHT: bold">From:</SPAN></B> pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] <B><SPAN style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>piannaman@aol.com<BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Wednesday, September 20, 2006 7:36 PM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> pianotech@ptg.org<BR><B><SPAN style="FONT-WEIGHT: bold">Subject:</SPAN></B> this property is condemned...what would you have done?</SPAN></FONT></DIV> <DIV class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt"></SPAN></FONT> </DIV> <DIV> <DIV class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt"> Just got home from a client's home.  She just purchased a piano around 3 months ago, and I was contracted by the store to do a warranty tuning.  While raising the pitch, I noticed a couple of loose tuning pins...then another, another, another, etc.  All along the bottom row of pins.  </SPAN></FONT></DIV></DIV> <DIV> <DIV class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt"></SPAN></FONT> </DIV></DIV> <DIV> <DIV class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">I called the owner of the store--a good friend of mine, btw--and told him that the piano should be returned to the factory in exchange for a sound instrument, as it is structurally unsound, and that any repair done to it would be unsuitable to undertake in the customer's home.</SPAN></FONT></DIV></DIV> <DIV> <DIV class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt"></SPAN></FONT> </DIV></DIV> <DIV> <DIV class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">What thinketh y'all?  </SPAN></FONT></DIV></DIV> <DIV> <DIV class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt"></SPAN></FONT> </DIV></DIV> <DIV> <DIV class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt"></SPAN></FONT> </DIV></DIV> <DIV> <DIV class=MsoNormal style="MARGIN-BOTTOM: 0pt; 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