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<P>Dave,</P>
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<P>Can't you tell us the brand? I take it tapping in a tuning pin did nothing? If an identical piano can be exchanged, you can probably fix it in the store...<BR><BR>David Ilvedson, RPT<BR>Pacifica, CA 94044<BR><BR><BR></P>
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Original message<BR>From: piannaman@aol.com<BR>To: pianotech@ptg.org<BR>Received: 9/20/2006 8:33:41 PM<BR>Subject: Re: this property is condemned...what would you have done?<BR><BR>
<DIV align=left> Yes, it's brand new. IMHO, exchanging it and letting the manufacturer deal with any possible repair/destruction is the right thing to do. The wheels are in motion.</DIV>
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<DIV>Dave Stahl<BR><BR><BR></DIV>
<DIV> </DIV> <BR>-----Original Message-----<BR>From: davidlovepianos@comcast.net<BR>To: pianotech@ptg.org<BR>Sent: Wed, 20 Sep 2006 8:22 PM<BR>Subject: RE: this property is condemned...what would you have done?<BR><BR>
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<DIV class=MsoNormal><FONT face=Arial color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">New piano? If so, it should be exchanged. </SPAN></FONT></DIV>
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<DIV><FONT face="Times New Roman" color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy">David Love</SPAN></FONT><FONT color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy"><BR>davidlovepianos@comcast.net<BR>www.davidlovepianos.com</SPAN></FONT><FONT color=navy><SPAN style="COLOR: navy"> </SPAN></FONT></DIV></DIV>
<DIV class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">-----Original Message-----<BR><B><SPAN style="FONT-WEIGHT: bold">From:</SPAN></B> pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] <B><SPAN style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>piannaman@aol.com<BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Wednesday, September 20, 2006 7:36 PM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> pianotech@ptg.org<BR><B><SPAN style="FONT-WEIGHT: bold">Subject:</SPAN></B> this property is condemned...what would you have done?</SPAN></FONT></DIV>
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<DIV class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt"> Just got home from a client's home. She just purchased a piano around 3 months ago, and I was contracted by the store to do a warranty tuning. While raising the pitch, I noticed a couple of loose tuning pins...then another, another, another, etc. All along the bottom row of pins. </SPAN></FONT></DIV></DIV>
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<DIV class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">I called the owner of the store--a good friend of mine, btw--and told him that the piano should be returned to the factory in exchange for a sound instrument, as it is structurally unsound, and that any repair done to it would be unsuitable to undertake in the customer's home.</SPAN></FONT></DIV></DIV>
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<DIV class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">What thinketh y'all? </SPAN></FONT></DIV></DIV>
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