<HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=windows-1252"></HEAD> <BODY style="BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BORDER-BOTTOM-STYLE: none">I agree...where was the dealer prep? David Ilvedson, RPT Pacifica, CA 94044 <DIV style="PADDING-RIGHT: 5px; PADDING-LEFT: 5px; PADDING-BOTTOM: 5px; BORDER-LEFT: #000000 3px solid; PADDING-TOP: 5px"> <HR> Original message From: Avery <AVERY1@HOUSTON.RR.COM> To: "Pianotech List" <PIANOTECH@PTG.ORG> Received: 9/21/2006 3:20:13 PM Subject: Re: Don't fan the flames, William, I totally agree. BUT do it in the store before a BRAND NEW piano is delivered to the customer! I've solved problems too, but I did it before the piano was delivered! JMO! Avery At 03:24 PM 9/21/2006, you wrote: <BLOCKQUOTE class=cite cite="" type="cite">Avery,   Please don’t get me wrong.  If a piano is defective then it shouldn’t be sold as sew.  That’s all I can say and I do wish every piano was impeccable, but I have one now that needs some felts replaced to pass my inspection.  If it won’t work then send it back or what ever.  What I am saying is, if you can be a problem solver then do it.   William         PIANO BOUTIQUE William Benjamin Piano Tuner Extraordinaire <A href="http://www.pianoboutique.biz/">www.pianoboutique.biz</A> The tuner alone, preserves the tone.    </BLOCKQUOTE></DIV></BODY></HTML>