<HTML><HEAD> <META charset=US-ASCII http-equiv=Content-Type content="text/html; charset=US-ASCII"> <META content="MSHTML 6.00.2800.1106" name=GENERATOR></HEAD> <BODY style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; BACKGROUND-COLOR: #ffffff"> <DIV>Greetings, </DIV> <DIV> </DIV> <DIV>      I have a customer with a Baldwin Hamilton serial# 351320, (a later one)? and he is very annoyed at the lack of key dip. I must admit, I have played these Bald/Hams and I have never felt one so shallow. You cant "dig in" to the keys. </DIV> <DIV> </DIV> <DIV>      When I checked to start to re-level the keys I saw that the blow distance is 1 13/16". Isnt that too much? Shouldnt it be 1 3/4" or less?  Wow. Dont all pianos the of same model have the same key dip? This is new to me that there can be a discrepency from other Bald/Hams. Can it be rectified? </DIV> <DIV>I was playng around with setting up samples and when I get the dip to feel good the space between jack and the hammer butt is about 1/16" or alittle less. Is it okay to "cheat" and set it up with a small, small amount of space there? The key actually repeats better! What to do?</DIV> <DIV> </DIV> <DIV>Thanks,</DIV> <DIV>Julia Gottshall</DIV> <DIV>Reading, PA      </DIV></BODY></HTML>