<html> <body> Michelle, <x-tab>        </x-tab>Have you seen this thing yet? Can you better describe "mushy"? Seems we need a little more to go on. Best, Greg Newell At 08:45 AM 12/17/2006, you wrote: <blockquote type=cite class=cite cite="">Hi everyone.  I sure hope you can help with this issue.  I e-mailed a couple of days ago but haven’t heard any suggestions.   The customer complaint (college piano professor, home piano) is a “mushy” sustain pedal on a Baldwin grand.  I’ve since found out that she’s had TWO nationally known techs look at it with no positive results.  And she thinks the newbie is going to fix it?  =)   She’s really pleased with my tunings however so I want to try and help her.    Any suggestions?  Thanks very much in advance.   Michelle Smith Bastrop, Texas</blockquote></body> </html>