<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; "><DIV><DIV>:</DIV><BR class="Apple-interchange-newline"><BLOCKQUOTE type="cite"><SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 16px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><DIV style="font-family: Verdana; font-size: 13.3333px; "><SPAN class="Apple-style-span" style="font-family: Verdana; font-size: 13.3333px; "> when people spend alot of $ on something, they want to be assured that they made a good purchase. There is not much objective data out there about Seiler pianos, so I think she was a bit nervous. I told her the truth, held her hand, and she was happy.</SPAN></DIV><DIV style="font-family: Verdana; font-size: 13.3333px; "><SPAN class="Apple-style-span" style="font-family: Verdana; font-size: 13.3333px; ">Thanks for reading,</SPAN></DIV><DIV style="font-family: Verdana; font-size: 13.3333px; "><SPAN class="Apple-style-span" style="font-family: Verdana; font-size: 13.3333px; "> </SPAN></DIV><DIV style="font-family: Verdana; font-size: 13.3333px; "><SPAN class="Apple-style-span" style="font-family: Verdana; font-size: 13.3333px; ">Dave Stahl</SPAN></DIV></SPAN></BLOCKQUOTE><BR></DIV><DIV>Bingo. From the beginning of this thread, I knew intuitively that this was a psychological issue and probably NOT a piano issue, and you handled it really well, Dave. Good job. </DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><SPAN class="Apple-style-span">There's a time for just quieting all the chatter of speculation and technology and just being a perceptive, empathetic human being. <SPAN class="Apple-style-span" style="text-decoration: underline;">It's part of the high end.</SPAN></SPAN></DIV><DIV><SPAN class="Apple-style-span" style="text-decoration: underline;"><BR class="khtml-block-placeholder"></SPAN></DIV><DIV><SPAN class="Apple-style-span" style="text-decoration: underline;">David A.</SPAN></DIV><BR></BODY></HTML>