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<DIV><FONT face=Arial size=2>Yes, I too agree. In addition I advocate educating
our customers at every opportunity. If no one ever mentions how much better a
piano could be, or how another piano might improve the playing/ listening
experience, the musical caliber will be slow to rise. We need to stir the stick
and constantly be aware of how to enlighten or enrich the overall piano
experience for our customers. Raising the conscious level of quality will help
elevate your work experience, too, as customers seek better instruments or
improvements for their own existing pianos.</FONT></DIV>
<DIV><FONT face=Arial size=2>OK, I know I'm preaching to the choir here, but do
you:</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Demonstrate how nice the piano sounds after tuning
or voicing?</FONT></DIV>
<DIV><FONT face=Arial size=2>Perfectly adjust a mal-playing key and have the
customer experience the difference?</FONT></DIV>
<DIV><FONT face=Arial size=2>Discuss local events where they might hear and
experience great piano music?</FONT></DIV>
<DIV><FONT face=Arial size=2>Discuss false beats, their causes on a simple
level, and what could or could not be done to improve the focus of tone in their
instrument?</FONT></DIV>
<DIV><FONT face=Arial size=2>Chit - chat about their teacher, or suggest someone
that might help them experience a more satisfying practice time?</FONT></DIV>
<DIV><FONT face=Arial size=2>Take time to talk to the young folk about their
progress, concerns and expectations?</FONT></DIV>
<DIV><FONT face=Arial size=2>Take the time to show them the innards of the
piano, and how it functions?</FONT></DIV>
<DIV><FONT face=Arial size=2>Pass out literature that helps in a re-enforcing
way to illustrate and amplify the verbal things you discuss?</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Enough of the lecture.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Joseph Alkana RPT</FONT></DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=david@davidandersenpianos.com
href="mailto:david@davidandersenpianos.com">David Andersen</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=pianotech@ptg.org
href="mailto:pianotech@ptg.org">Pianotech List</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Wednesday, January 10, 2007 10:56
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: electronics replacing
pianos?</DIV>
<DIV><BR></DIV><BR>
<DIV>
<DIV>On Jan 10, 2007, at 10:40 PM, Bob Hull wrote:</DIV>
<BLOCKQUOTE type="cite">
<P style="MARGIN: 0px"><FONT style="FONT: 16px Helvetica" face=Helvetica
size=5><SPAN class=Apple-converted-space> </SPAN>At the same
time, I don't want to be "too good" to</FONT></P>
<P style="MARGIN: 0px"><FONT style="FONT: 16px Helvetica" face=Helvetica
size=5>tune the piano in the home of a child who is just</FONT></P>
<P style="MARGIN: 0px"><FONT style="FONT: 16px Helvetica" face=Helvetica
size=5>beginning to play sonatinas now, but someday will</FONT></P>
<P style="MARGIN: 0px"><FONT style="FONT: 16px Helvetica" face=Helvetica
size=5>perhaps someday be a professional musician.<SPAN
class=Apple-converted-space> </SPAN>To me,</FONT></P>
<P style="MARGIN: 0px"><FONT style="FONT: 16px Helvetica" face=Helvetica
size=5>that child is a part of the "high end".<SPAN
class=Apple-converted-space> </SPAN>Our challenge</FONT></P>
<P style="MARGIN: 0px"><FONT style="FONT: 16px Helvetica" face=Helvetica
size=5>is to raise the skill level of the pianist through our</FONT></P>
<P style="MARGIN: 0px"><FONT style="FONT: 16px Helvetica" face=Helvetica
size=5>excellence, otherwise there will not be a "high end".<SPAN
class=Apple-converted-space> </SPAN></FONT></P>
<P style="MARGIN: 0px"><FONT style="FONT: 16px Helvetica" face=Helvetica
size=5>This is a true test of whether we have really raised</FONT></P>
<P style="MARGIN: 0px"><FONT style="FONT: 16px Helvetica" face=Helvetica
size=5>our own skill level. <SPAN
class=Apple-converted-space> </SPAN></FONT></P></BLOCKQUOTE><BR></DIV>
<DIV>Agree 100%; could not have said it better. Bringing the best skills, the
most honesty, to every single client, every single situation is a big part of
the high end---and how you treat yourself, self-respect, is a big part as
well.</DIV>
<DIV><BR class=khtml-block-placeholder></DIV>
<DIV>Good thread.</DIV>
<DIV><BR class=khtml-block-placeholder></DIV>
<DIV>David Andersen</DIV><BR></BLOCKQUOTE></BODY></HTML>