<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"> <html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:st1="urn:schemas-microsoft-com:office:smarttags" xmlns="http://www.w3.org/TR/REC-html40"> <head> <META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii"> <meta name=ProgId content=Word.Document> <meta name=Generator content="Microsoft Word 10"> <meta name=Originator content="Microsoft Word 10"> <link rel=File-List href="cid:filelist.xml@01C73595.DF80ADE0"> <o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="City"/> <o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="place"/>  <style>  </style>  </head> <body bgcolor=white lang=EN-US link=blue vlink=blue style='tab-interval:.5in'> <div class=Section1> Hi, John:<o:p></o:p> I use a Palm for appointments and customer info.  Rock solid, simple, reliable.  You can sync with Outlook if you want to, but the Palm software is more than enough for me.  I use Quickbooks for keeping the books.  I don’t have the two customer lists sync’d, though.  I tried PocketBooks, installed on my Palm, and used an infrared printer with it, but it was absurdly slow to print.  Receipts look better filled out by hand (faster too).  I can always enter the info into Quickbooks at home anyway, and make up deposits at the same time.     <o:p></o:p> I might consider a Pocket PC someday, but for now the Palm is working fine for me.  The software is second to none for simplicity and reliability.<o:p></o:p> I don’t do reminders, so I have no comment.<o:p></o:p> It’s also nice to know that the most popular programs out there are supported across many platforms, and sharing customer files between programs is likely to be easier to do if needed.<o:p></o:p> FWIW<o:p></o:p> <o:p> </o:p> Paul McCloud<o:p></o:p> <st1:City><st1:place>San Diego</st1:place></st1:City><o:p></o:p> <o:p> </o:p> -----Original Message----- From: pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] On Behalf Of John M. Formsma Sent: Thursday, January 11, 2007 3:08 PM To: Pianotech List Subject: Business Software, part 2 <o:p> </o:p> These questions are for everyone who uses some kind of computer-based customer management software. What do you like best about what you use? What do you hate the most? What are your most-used features? What do you wish yours would do that you just can't seem to find anywhere else? (Besides calling your customers for you <grin>) What do you value the most in a software program? Ease of use, ability to run the most obscure report, on-the-job invoice printing, accounting, automatic email reminders, PocketPC or Palm capability? I really would like to hear from everyone. If you don't want to post to the list, please email <a href="mailto:john@formsmapiano.com">john@formsmapiano.com</a> Best, John Formsma Dave Bunch wrote: <o:p></o:p> <div> Hello-<o:p></o:p> </div> <div>  <o:p></o:p> </div> <div> I would like to change to a new customer database software. I currently use Filemaker pro, but there are two features I would like to have. Something that would flag customers that are on a schedule that is not the norm, like every three months. I would also like to click on the address and go to the location at MapQuest.<o:p></o:p> </div> <div>  <o:p></o:p> </div> <div> Does anything like this exist?<o:p></o:p> </div> <div>  <o:p></o:p> </div> <div> Thanks<o:p></o:p> </div> <div>  <o:p></o:p> </div> <div> Dave Bunch<o:p></o:p> </div> </div> </body> </html>