<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=iso-8859-1"> <META content="MSHTML 6.00.2800.1578" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV>Hi Rick.</DIV> <DIV> </DIV> <DIV>Did you check the blow distance? Had the same problem with a Kawai upright...adjusted the blow to the factory spec... and it cleaned-up the double hitting nicely.</DIV> <DIV> </DIV> <DIV>Cheers,</DIV> <DIV> </DIV> <DIV>Bruce</DIV> <BLOCKQUOTE dir=ltr style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV> <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B> <A title=richard.ucci@att.net href="mailto:richard.ucci@att.net">richard.ucci@att.net</A> </DIV> <DIV style="FONT: 10pt arial"><B>To:</B> <A title=pianotech@ptg.org href="mailto:pianotech@ptg.org">pianotech@ptg.org</A> </DIV> <DIV style="FONT: 10pt arial"><B>Sent:</B> Thursday, January 25, 2007 4:52 PM</DIV> <DIV style="FONT: 10pt arial"><B>Subject:</B> argh!!</DIV> <DIV><BR></DIV> <DIV>Hi folks,</DIV> <DIV>Tuned a yamaha m-450 (new) a month ago, woman calls back two weeks later and says the piano sounds "twangy".</DIV> <DIV>I get there today and she says it's really the way it's playing that is the problem.</DIV> <DIV>Says hammers are striking twice, and I ask her to play something for me.</DIV> <DIV>She is playing sooo softly she is barely pressing the keys down, while using the sustain pedal as well.</DIV> <DIV>I explain what is meant to go on in the action, jack and escapement etc., "well... my old piano never did that".</DIV> <DIV>Piano is right on by Yamaha specs, and plays well (when played normally).</DIV> <DIV>I set the letoff at about 3-5mm from the strings and it improved the situation.</DIV> <DIV>Oh, she also wanted to know why the tenor dampers weren't in a straight line like all the others.(I wanted to scream).</DIV> <DIV> </DIV> <DIV>What would you guys do besides what I did to correct the problem?</DIV> <DIV>Rick Ucci/Ucci Piano </DIV></BLOCKQUOTE></BODY></HTML>