<HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=windows-1252"></HEAD> <BODY style="BORDER-TOP-STYLE: none; BORDER-RIGHT-STYLE: none; BORDER-LEFT-STYLE: none; BORDER-BOTTOM-STYLE: none"> <P>Hmmmm, similar to a story I have for today.</P> <P>Hamilton studio in rural Baptist church: Came in for tuning and the person who let me in said he was asked to tell me to stop tuning the piano so high; said several inthe congregation had trouble singing the hymns and that 4 different pianists had declared that it was tuned too high.</P> <P>Wipped out my trusty iPAQ w/Tunelab and played A1, A2, A3, A4, and A5. They were all very nearly dead-on pitch (thank goodness) even though I hadn't tuned it yet today and it's been about a year since I did.</P> <P>Education is what you did and all you can do. I explained standard pitch, the need to maintain tension at spec, etc., and that I would charge double to lower the pitch even a half step.</P> <P>He understood and agreed. Hope he's persuasive. Accounts get lost over stupid stuff like this.</P> <P>BTW ANOTHER way that an ETD can be very useful -- as a marketing and education tool.<BR><BR>Alan Barnard<BR>Salem, MO<BR>Joshua 24:15<BR><BR><BR><BR></P> <DIV style="PADDING-RIGHT: 5px; PADDING-LEFT: 5px; PADDING-BOTTOM: 5px; BORDER-LEFT: #000000 3px solid; PADDING-TOP: 5px"> <HR> Original message<BR>From: richard.ucci@att.net<BR>To: pianotech@ptg.org<BR>Received: 01/25/2007 4:52:38 PM<BR>Subject: argh!!<BR><BR> <DIV align=left>Hi folks,</DIV> <DIV>Tuned a yamaha m-450 (new) a month ago, woman calls back two weeks later and says the piano sounds "twangy".</DIV> <DIV>I get there today and she says it's really the way it's playing that is the problem.</DIV> <DIV>Says hammers are striking twice, and I ask her to play something for me.</DIV> <DIV>She is playing sooo softly she is barely pressing the keys down, while using the sustain pedal as well.</DIV> <DIV>I explain what is meant to go on in the action, jack and escapement etc., "well... my old piano never did that".</DIV> <DIV>Piano is right on by Yamaha specs, and plays well (when played normally).</DIV> <DIV>I set the letoff at about 3-5mm from the strings and it improved the situation.</DIV> <DIV>Oh, she also wanted to know why the tenor dampers weren't in a straight line like all the others.(I wanted to scream).</DIV> <DIV> </DIV> <DIV>What would you guys do besides what I did to correct the problem?</DIV> <DIV>Rick Ucci/Ucci Piano </DIV></DIV></BODY></HTML>