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<DIV>Hi folks,</DIV>
<DIV>Tuned a yamaha m-450 (new) a month ago, woman calls back two weeks later and says the piano sounds "twangy".</DIV>
<DIV>I get there today and she says it's really the way it's playing that is the problem.</DIV>
<DIV>Says hammers are striking twice, and I ask her to play something for me.</DIV>
<DIV>She is playing sooo softly she is barely pressing the keys down, while using the sustain pedal as well.</DIV>
<DIV>I explain what is meant to go on in the action, jack and escapement etc., "well... my old piano never did that".</DIV>
<DIV>Piano is right on by Yamaha specs, and plays well (when played normally).</DIV>
<DIV>I set the letoff at about 3-5mm from the strings and it improved the situation.</DIV>
<DIV>Oh, she also wanted to know why the tenor dampers weren't in a straight line like all the others.(I wanted to scream).</DIV>
<DIV> </DIV>
<DIV>What would you guys do besides what I did to correct the problem?</DIV>
<DIV>Rick Ucci/Ucci Piano </DIV>
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