<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML style="FONT-SIZE: x-small; FONT-FAMILY: MS Sans Serif"><HEAD> <META http-equiv=Content-Type content="text/html; charset=iso-8859-1"> <META content="MSHTML 6.00.2900.3020" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV><FONT face=Arial>FWIW:  I have done perhaps eight or ten YC action bracket replacement jobs. I have always dealt directly with the piano owner for payment. I do work. They pay me. I give them warranty forms. They pursue reimbursement (and I wish them luck!). </FONT></DIV> <DIV><FONT face=Arial></FONT> </DIV> <DIV><FONT face=Arial>IMHO, if you do it the other way, you're asking to get burned.</FONT></DIV> <DIV><FONT face=Arial></FONT> </DIV> <DIV><FONT face=Arial>Besides, most of these instruments will need a full action regulation anyway - replacement of the brackets is a minor part of the project.</FONT></DIV> <DIV><FONT face=Arial></FONT> </DIV> <DIV><FONT face=Arial>Hope this is of use.</FONT></DIV> <DIV><FONT face=Arial></FONT> </DIV> <DIV><FONT face=Arial>Terry Farrell</FONT></DIV> <BLOCKQUOTE dir=ltr style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV> <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black">Still, I also need authorization/ assurance of payment for a bracket job.  I have a set of brackets which I was keeping,  but now I'm waiting for a response to a phone call to tech support before I start the job.  I don't like working for free, and I want to be sure I'll get paid for warranty work.</DIV> <DIV> <DIV> </DIV> <DIV>Paul McCloud</DIV> <DIV>San Diego</DIV></DIV></BLOCKQUOTE></BODY></HTML>