<div>Hi Jesse,</div> <div> </div> <div>If the seller represented the piano as a Steinway - it certainly is fraud, unethical and disgusting.   I have a customer in my area that has a Yamaha grand and they had the fallboard refinished with a S&S decal because the wife didn't like the Yamaha name - but the plate still says Yamaha!  I have had people wanting a S&S decal on pianos were rebuilding for them but I refused.  Your customer would almost certainly have a valid claim agains the seller.</div> <div> </div> <div>Steve Grattan</div> <div>Lost Chord Clinic<BR><BR><B><I>PIANOTECHNICIAN@aol.com</I></B> wrote:</div> <BLOCKQUOTE class=replbq style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #1010ff 2px solid"> <META content="MSHTML 6.00.5730.11" name=GENERATOR><FONT id=role_document face=Arial color=#000000 size=2> <DIV>A while ago I was called to tune an old upright piano that had been beautifully refinished. The fallboard </DIV> <DIV>had a Steinway decal, but the piano was not a Steinway! In fact, no name could be found on the plate. Now, the character that sold this lady the piano not only did something that was disgusting an unethical, I believe it was illegal. Am I correct?</DIV> <DIV> </DIV> <DIV>Jesse Gitnik</DIV> <DIV>NYC</DIV> <DIV>Tech. since 1980</DIV></FONT></BLOCKQUOTE><BR><BR><BR><div><STRONG><FONT color=#0000ff>Steve Grattan</FONT></STRONG></div> <div><STRONG><FONT color=#0000ff>Lost Chord Clinic</FONT></STRONG></div>