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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>The squeaky wheel (or piano) gets the
grease, right? I forwarded some of our Pianotek correspondence to Edwards
String Covers and got an answer within an hour. I’m including their
response below; not to start arguments—just to let you know that the
Pianotek group has influence. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Take care and thanks to those who
responded on this issue.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Michelle Smith<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
EDWARDSCOVERS@aol.com [mailto:EDWARDSCOVERS@aol.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Saturday, February 03, 2007
2:20 PM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">michelle@smithpianoservice.com</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: FW: Edward String
Covers</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'> Michelle,<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'> I'm not sure why you haven't had a
response yet, but I'm attaching the current wholesale price list to this e-mail
for your records..our contact information is below. We have been
making these covers for 20 years, <o:p></o:p></span></font></p>
<div>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'>the difference in ours from others is the
fact that they are made from specific patterns, they are not generic. We
have collected over 800 patterns now, so just about any piano you need a cover
for, no matter how old, you can have a cover made specifically for that
piano. It has been our experience that most people want something
beautiful and correctly fitting on their piano, or they won't use it.
Because they are not generic, we make them to order. I'll be happy to
send you the sample kit, which includes the samples of our material and
brochures, etc.,I just need an address. <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'>As to the comments you've forwarded, we
have never taken 3 months to ship an order. The time constraints
around making something custom is certainly more than something generic, I
think that is understandable. <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'>I import the wool that we use...there is
nothing domestically made of the same quality as what we use, believe me I
would know about it...I hope you have an opportunity to compare ours with the
other, you'll see and feel a big difference.<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'>Once again I'm sorry you've had trouble
contacting us, our name is used in a lot of other Technician web sites, and I
know this causes some problems. The e-mail address is the best form of
direct communication. Leave me your address, I'll put the kit in the
mail, Thanx, Judi<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'>In a message dated 2/3/2007 10:36:54 A.M.
Pacific Standard Time, <st1:PersonName w:st="on">michelle@smithpianoservice.com</st1:PersonName>
writes:<o:p></o:p></span></font></p>
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<blockquote style='border:none;border-left:solid blue 1.5pt;padding:0in 0in 0in 4.0pt;
margin-left:3.75pt;margin-top:5.0pt;margin-bottom:5.0pt'>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>Hello! My name is Michelle Smith and I have been trying to
contact your business for quite a while. Below is some of the
correspondence that is going on at the Pianotek e-mail list. I have heard
good things about your string covers and would like to place an order but I
can’t do that if someone doesn’t send me a price list and contact
info. Thanks for any help you can provide.<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>Michelle Smith<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>Smith Piano Service<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><st1:place
w:st="on"><st1:City w:st="on"><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>Bastrop</span></font></st1:City><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>, <st1:State w:st="on">Texas</st1:State></span></font></st1:place><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'><o:p></o:p></span></font></p>
</blockquote>
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<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'> <o:p></o:p></span></font></p>
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<p align=center style='margin-bottom:12.0pt;text-align:center'><b><u><font
size=3 color=black face=Verdana FAMILY=SANSSERIF PTSIZE=12><span
style='font-size:12.0pt;font-family:Verdana;color:black;font-weight:bold'>Judi
Edwards</span></font></u></b><b><u><font size=4 color=black face=Verdana
FAMILY=SANSSERIF PTSIZE=14><span style='font-size:13.5pt;font-family:Verdana;
color:black;font-weight:bold'><br>
</span></font></u></b><u><font size=2 color=black face=Verdana
FAMILY=SANSSERIF PTSIZE=10><span style='font-size:10.0pt;font-family:Verdana;
color:black'><br>
</span></font></u><b><u><font color=black face="Maiandra GD" FAMILY=SANSSERIF
PTSIZE=12><span style='font-family:"Maiandra GD";color:black;font-weight:bold'>EDWARDS
STRING COVERS<br>
P.O. <st1:address w:st="on"><st1:Street w:st="on">BOX 529</st1:Street> <br>
<st1:City w:st="on">SOLVANG</st1:City>, <st1:State w:st="on">CA</st1:State> <st1:PostalCode
w:st="on">93464-0529</st1:PostalCode></st1:address></span></font></u></b><b><u><font
size=2 color=black face=Sylfaen FAMILY=SERIF PTSIZE=10><span style='font-size:
10.0pt;font-family:Sylfaen;color:black;font-weight:bold'><br>
</span></font></u></b><b><u><font size=1 color=black face=Arial
FAMILY=SANSSERIF PTSIZE=8><span style='font-size:7.5pt;font-family:Arial;
color:black;font-weight:bold'><br>
</span></font></u></b><b><u><font color=black face="Maiandra GD"
FAMILY=SANSSERIF PTSIZE=12><span style='font-family:"Maiandra GD";color:black;
font-weight:bold'>1-800-924-2114</span></font></u></b><b><u><font size=2
color=black face=Arial FAMILY=SANSSERIF PTSIZE=10><span style='font-size:10.0pt;
font-family:Arial;color:black;font-weight:bold'><br>
</span></font></u></b><b><u><font size=4 color=blue face=Arial
FAMILY=SANSSERIF PTSIZE=14><span style='font-size:13.5pt;font-family:Arial;
color:blue;font-weight:bold'><a href="http://www.edwardsstringcovers.com/">www.edwardsstringcovers.com</a></span></font></u></b><b><u><font
color=black face=Arial FAMILY=SANSSERIF PTSIZE=12><span style='font-family:
Arial;color:black;font-weight:bold'><br>
<st1:PersonName w:st="on">edwardscovers@aol.com</st1:PersonName></span></font></u></b><u><font
color=black face=Arial><span style='font-family:Arial;color:black'><br>
</span></font></u><u><font size=2 color=black face=Arial FAMILY=SANSSERIF
PTSIZE=10><span style='font-size:10.0pt;font-family:Arial;color:black'><br>
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</span></font></u><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'><o:p></o:p></span></font></p>
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