<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=iso-8859-1"> <META content="MSHTML 6.00.2900.2180" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV><FONT face=Arial size=2>I see it this way: you, the tech, stand a greater chance of staying in business much longer than the average piano dealer. You do what you need to keep your business alive and viable. If dealer work is something of a necessity in order to  make ends meet, then make the necessary concessions to keep your relationship positive. If you don't need the dealer's work, then call the shots how it best suits your needs. </FONT></DIV> <DIV><FONT face=Arial size=2>Don't get me started on (some) dealer's attempt to posture their will upon us. Many view us an annoyance rather than a resource for increasing sales and profits. And when they start claiming that our prices are absurdly high, claiming that we are ripping off the public, I draw a firm line in the sand and stand my ground. I had a recent incident which still makes my blood boil!!!  The nerve of some of these dealers. Thank God for the some of the ethical dealers who strive to go the extra mile to keep the customer and technician happy</FONT></DIV> <DIV><FONT face=Arial size=2>Unfortunately, those are far and few between.</FONT></DIV> <DIV><FONT face=Arial size=2>Tom Servinsky</FONT></DIV> <BLOCKQUOTE dir=ltr style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV> <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B> <A title=shawn_brock@comcast.net href="mailto:shawn_brock@comcast.net">Shawn Brock</A> </DIV> <DIV style="FONT: 10pt arial"><B>To:</B> <A title=pianotech@ptg.org href="mailto:pianotech@ptg.org">Pianotech List</A> </DIV> <DIV style="FONT: 10pt arial"><B>Sent:</B> Tuesday, February 06, 2007 9:10 PM</DIV> <DIV style="FONT: 10pt arial"><B>Subject:</B> Re: dealers</DIV> <DIV><BR></DIV> <DIV><FONT face=Arial color=#ff0000 size=2>Rick,</FONT></DIV> <DIV><FONT face=Arial color=#ff0000 size=2>tell the dealer to go to hell!  Last time I checked we are free to do what we want.  Its not like you have a contract with the guy.  Its to bad that some of these dealers think they are god.  More and more dealers act like dope pushers or mobsters these days!</FONT></DIV> <BLOCKQUOTE dir=ltr style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #ff0000 2px solid; MARGIN-RIGHT: 0px"> <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV> <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B> <A title=richard.ucci@att.net href="mailto:richard.ucci@att.net">richard.ucci@att.net</A> </DIV> <DIV style="FONT: 10pt arial"><B>To:</B> <A title=pianotech@ptg.org href="mailto:pianotech@ptg.org">pianotech@ptg.org</A> </DIV> <DIV style="FONT: 10pt arial"><B>Sent:</B> Tuesday, February 06, 2007 2:33 PM</DIV> <DIV style="FONT: 10pt arial"><B>Subject:</B> dealers</DIV> <DIV><BR></DIV> <DIV>List,</DIV> <DIV>How would you feel about a dealer who told you that were not Allowed to sell a used piano which you repaired etc. ? Said dealer is sending about $6-7,000 yr. in direct work and referrals, only after their previous tuner retired. </DIV> <DIV>Rick Ucci/Ucci Piano</DIV> <DIV> </DIV></BLOCKQUOTE></BLOCKQUOTE></BODY></HTML>