<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=US-ASCII"> <META content="MSHTML 6.00.2800.1555" name=GENERATOR></HEAD> <BODY id=role_body style="FONT-SIZE: 10pt; COLOR: #000000; FONT-FAMILY: Arial" bottomMargin=7 leftMargin=7 topMargin=7 rightMargin=7><FONT id=role_document face=Arial color=#000000 size=2> <DIV>I have a customer with a beautifully rebuilt 1927 Steinway M. The piano is heavenly, except as you go down the bass notes to the very end, the volume diminishes until the last 3 or 4 strings sound you're playing an electric guitar without an amplifier. These last, lowest bass strings sound like the connection to the soundboard just doesn't exist. There's no buzzing or anything, just a total loss of volume and tone. Anybody out there have a clue? Have you ever seen this before?        </DIV> <DIV> </DIV> <DIV>Jesse Gitnik   NYC</DIV> <DIV>Since 1980</DIV></FONT></BODY></HTML>