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<DIV><FONT size=2>It doesn't matter if I'm sitting across a table from you or
reading your email, I like hanging out with you, David A. Don't give your time
away, charge for it. I charge by the hour, not the job. If your at $80. per.
It's .5 to show plus the time. So, 1 hour is $120. 1.5 is $160, etc. I might not
do any tuning at all, or maybe just a half hour of tuning and the rest repair or
regulating. Or, maybe nothing but tuning. I tell clients my fee and that most
service calls are an hour to 1.5. After that they may want me back again after
we gain an understanding of their piano's needs. If you want to give a discount,
simply discount your hourly. Your fee should be representative of the value you
can provide the client. Or should we just divide the number of hours we would
like to work in a week by the amount of money we need? Maybe.</FONT></DIV>
<DIV><FONT size=2>Respectfully submitted ( I hope it's taken that
way)</FONT></DIV>
<DIV><FONT size=2>Fenton</FONT></DIV>
<BLOCKQUOTE dir=ltr
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=normajneufeld@shaw.ca href="mailto:normajneufeld@shaw.ca">Norma
Neufeld</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=pianotech@ptg.org
href="mailto:pianotech@ptg.org">Pianotech List</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Monday, February 12, 2007 10:24
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: Paid for Pitch Raises?</DIV>
<DIV><BR></DIV>
<DIV><FONT face=Arial size=2>David, I think you may have misunderstood some of
my post. I do <EM>not</EM> give away my expertise or de-value my
services in any way. Quite the contrary actually. The 'free'
things I do for some clients are things they may not even know about like
taking up lost motion on an upright for example, it's quick and easy and
makes a big difference. I explain it needs regulating etc, etc..they may
go for it, or not. All they know is that the piano
sounds and feels much better and I'm happy knowing that they will get more
enjoyment from their instrument from a few extra minutes of my time.
</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>A few years ago, I did a lot of cheap work for
the University as part of my training. Because of that, I
now look after all the uprights in the department<EM> for my regular
fee</EM>. No discount. That a good steady income that I can
count on. </FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Just a couple of examples for you...I agree with
your basic principle, but my methodology differs a little.
:-)</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Terry, Thanks for you're kind
words....global warming seems to have skipped right over
Saskatchewan!!</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Best regards,</FONT></DIV>
<DIV><FONT face=Arial size=2>Norma Neufeld</FONT></DIV>
<DIV><FONT face=Arial size=2>Saskatoon,SK</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=david@davidandersenpianos.com
href="mailto:david@davidandersenpianos.com">David Andersen</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=pianotech@ptg.org
href="mailto:pianotech@ptg.org">Pianotech List</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Monday, February 12, 2007 10:41
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: Paid for Pitch
Raises?</DIV>
<DIV><BR></DIV>comments interspersed, with all due respect and collegiality:
<DIV><BR>
<DIV>
<DIV>On Feb 12, 2007, at 6:06 PM, Norma Neufeld wrote:</DIV>
<BLOCKQUOTE type="cite"><SPAN class=Apple-style-span
style="WORD-SPACING: 0px; FONT: 16px Helvetica; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; border-spacing: 0px 0px; khtml-text-decorations-in-effect: none; apple-text-size-adjust: auto; orphans: 2; widows: 2">
<DIV><FONT face=Arial size=2><SPAN class=Apple-style-span
style="FONT-SIZE: 13px; FONT-FAMILY: Arial">David,
Avery,</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=Apple-style-span
style="FONT-SIZE: 13px; FONT-FAMILY: Arial">With all due respect, I think
it's a little different for those of us who have been in the business only
a few years. <BR></SPAN></FONT></DIV></SPAN></BLOCKQUOTE>You mean you
should get less respect, and do work for a client for free, just because
you've been in business 5 or 6 years instead of 20 or 25? <BR>
<BLOCKQUOTE type="cite"><SPAN class=Apple-style-span
style="WORD-SPACING: 0px; FONT: 16px Helvetica; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; border-spacing: 0px 0px; khtml-text-decorations-in-effect: none; apple-text-size-adjust: auto; orphans: 2; widows: 2"></SPAN></BLOCKQUOTE><BR>
<BLOCKQUOTE type="cite"><SPAN class=Apple-style-span
style="WORD-SPACING: 0px; FONT: 16px Helvetica; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; border-spacing: 0px 0px; khtml-text-decorations-in-effect: none; apple-text-size-adjust: auto; orphans: 2; widows: 2">
<DIV><FONT face=Arial size=2><SPAN class=Apple-style-span
style="FONT-SIZE: 13px; FONT-FAMILY: Arial">We're trying to build
clientele and gain experience. I have done many pitch raises and
other work for less money than I should have received, but in return I
gain clients,<BR></SPAN></FONT></DIV></SPAN></BLOCKQUOTE>Sorry, but when you
train clients to underpay you and to expect things for free, they just don't
respect you in the same way they would if you valued your time as a
professional in any other field would....do you underpay or get freebies
from the other service people you deal with, including lawyers, doctors,
accountants, mechanics, based on how long they've been in
business? <BR>
<DIV><BR class=khtml-block-placeholder></DIV><BR>
<BLOCKQUOTE type="cite"><SPAN class=Apple-style-span
style="WORD-SPACING: 0px; FONT: 16px Helvetica; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; border-spacing: 0px 0px; khtml-text-decorations-in-effect: none; apple-text-size-adjust: auto; orphans: 2; widows: 2">
<DIV><FONT face=Arial size=2><SPAN class=Apple-style-span
style="FONT-SIZE: 13px; FONT-FAMILY: Arial">knowledge and the opportunity
to polish my skills.<BR></SPAN></FONT></DIV></SPAN></BLOCKQUOTE>
<DIV>True. But you pay a bigger price than I think you have to.</DIV><BR>
<BLOCKQUOTE type="cite"><SPAN class=Apple-style-span
style="WORD-SPACING: 0px; FONT: 16px Helvetica; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; border-spacing: 0px 0px; khtml-text-decorations-in-effect: none; apple-text-size-adjust: auto; orphans: 2; widows: 2">
<DIV><FONT face=Arial size=2><SPAN class=Apple-style-span
style="FONT-SIZE: 13px; FONT-FAMILY: Arial"> I will </SPAN><EM
style="FONT-SIZE: 13px; FONT-STYLE: italic; FONT-FAMILY: Arial"><SPAN
class=Apple-style-span
style="FONT-SIZE: 13px; FONT-STYLE: italic; FONT-FAMILY: Arial">never</SPAN></EM><SPAN
class=Apple-style-span style="FONT-SIZE: 13px; FONT-FAMILY: Arial"> let
myself be taken advantage of
<BR></SPAN></FONT></DIV></SPAN></BLOCKQUOTE>Good. I like the sound of
that.<BR>
<DIV><BR class=khtml-block-placeholder></DIV><BR>
<BLOCKQUOTE type="cite"><SPAN class=Apple-style-span
style="WORD-SPACING: 0px; FONT: 16px Helvetica; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; border-spacing: 0px 0px; khtml-text-decorations-in-effect: none; apple-text-size-adjust: auto; orphans: 2; widows: 2">
<DIV><FONT face=Arial size=2><SPAN class=Apple-style-span
style="FONT-SIZE: 13px; FONT-FAMILY: Arial">but being demanding as a
rookie, either with dealers or clients will get you no
where. </SPAN></FONT></DIV></SPAN></BLOCKQUOTE>Depends on what you mean
by demanding. Strength, clarity in communicating, and confidence in
valuing yourself are pretty attractive qualities...perhaps a weasel would
see that as demanding, if it meant they'd have to pay you more money, but
not a good person.<BR>
<BLOCKQUOTE type="cite"><SPAN class=Apple-style-span
style="WORD-SPACING: 0px; FONT: 16px Helvetica; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; border-spacing: 0px 0px; khtml-text-decorations-in-effect: none; apple-text-size-adjust: auto; orphans: 2; widows: 2">
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=Apple-style-span
style="FONT-SIZE: 13px; FONT-FAMILY: Arial">Doing the odd thing for free
is really not so bad when you look at it in this
light,<BR></SPAN></FONT></DIV></SPAN></BLOCKQUOTE>I respectfully
disagree.<BR>
<BLOCKQUOTE type="cite"><SPAN class=Apple-style-span
style="WORD-SPACING: 0px; FONT: 16px Helvetica; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; border-spacing: 0px 0px; khtml-text-decorations-in-effect: none; apple-text-size-adjust: auto; orphans: 2; widows: 2">
<DIV><FONT face=Arial size=2><SPAN class=Apple-style-span
style="FONT-SIZE: 13px; FONT-FAMILY: Arial"> and not all dealers are
pond scum.....they're just people
too. <BR></SPAN></FONT></DIV></SPAN></BLOCKQUOTE>Absolutely. I have
many good friends, people that I love, respect, and trust, that are piano
dealers. I'm a piano dealer.</DIV>
<DIV>Come on. I didn't say all dealers are scum; just some. And they
are.<BR>
<DIV><BR class=khtml-block-placeholder></DIV><BR>
<BLOCKQUOTE type="cite"><SPAN class=Apple-style-span
style="WORD-SPACING: 0px; FONT: 16px Helvetica; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; border-spacing: 0px 0px; khtml-text-decorations-in-effect: none; apple-text-size-adjust: auto; orphans: 2; widows: 2">
<DIV><FONT face=Arial size=2><SPAN class=Apple-style-span
style="FONT-SIZE: 13px; FONT-FAMILY: Arial">"It's a give and take
world"......"You reap what you sow"....Clichés perhaps, but true none the
less. I just happen to be in the giving and sewing mode at the
moment, the taking and reaping will come
later.</SPAN></FONT></DIV></SPAN></BLOCKQUOTE>The trick, my dear, is to do
both at the same time.<BR>
<BLOCKQUOTE type="cite"><SPAN class=Apple-style-span
style="WORD-SPACING: 0px; FONT: 16px Helvetica; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; border-spacing: 0px 0px; khtml-text-decorations-in-effect: none; apple-text-size-adjust: auto; orphans: 2; widows: 2">
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=Apple-style-span
style="FONT-SIZE: 13px; FONT-FAMILY: Arial">Best
regards,</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN class=Apple-style-span
style="FONT-SIZE: 13px; FONT-FAMILY: Arial">Norma
Neufeld</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN class=Apple-style-span
style="FONT-SIZE: 13px; FONT-FAMILY: Arial">Saskatoon,
SK</SPAN></FONT></DIV></SPAN></BLOCKQUOTE>
<DIV><BR class=khtml-block-placeholder></DIV>hope this helps....DAVID
ANDERSEN<BR>
<BLOCKQUOTE type="cite"><SPAN class=Apple-style-span
style="WORD-SPACING: 0px; FONT: 16px Helvetica; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; border-spacing: 0px 0px; khtml-text-decorations-in-effect: none; apple-text-size-adjust: auto; orphans: 2; widows: 2">
<DIV><FONT face=Arial size=2></FONT> </DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 13px arial"><SPAN class=Apple-style-span
style="FONT-SIZE: 13px; FONT-FAMILY: arial">----- Original Message
-----</SPAN></DIV>
<DIV style="BACKGROUND: #e4e4e4; FONT: 13px arial; font-color: black"><B
style="FONT-WEIGHT: bold; FONT-SIZE: 13px; FONT-FAMILY: arial"><SPAN
class=Apple-style-span
style="FONT-WEIGHT: bold; FONT-SIZE: 13px; FONT-FAMILY: arial">From:</SPAN></B><SPAN
class=Apple-style-span style="FONT-SIZE: 13px; FONT-FAMILY: arial">
</SPAN><A title=avery1@houston.rr.com
href="mailto:avery1@houston.rr.com"><SPAN class=Apple-style-span
style="FONT-SIZE: 13px; COLOR: rgb(0,0,238); FONT-FAMILY: arial; khtml-text-decorations-in-effect: underline">Avery</SPAN></A><SPAN
class=Apple-style-span
style="FONT-SIZE: 13px; FONT-FAMILY: arial"></SPAN></DIV>
<DIV style="FONT: 13px arial"><B
style="FONT-WEIGHT: bold; FONT-SIZE: 13px; FONT-FAMILY: arial"><SPAN
class=Apple-style-span
style="FONT-WEIGHT: bold; FONT-SIZE: 13px; FONT-FAMILY: arial">To:</SPAN></B><SPAN
class=Apple-style-span style="FONT-SIZE: 13px; FONT-FAMILY: arial">
</SPAN><A title=pianotech@ptg.org href="mailto:pianotech@ptg.org"><SPAN
class=Apple-style-span
style="FONT-SIZE: 13px; COLOR: rgb(0,0,238); FONT-FAMILY: arial; khtml-text-decorations-in-effect: underline">Pianotech
List</SPAN></A><SPAN class=Apple-style-span
style="FONT-SIZE: 13px; FONT-FAMILY: arial"></SPAN></DIV>
<DIV style="FONT: 13px arial"><B
style="FONT-WEIGHT: bold; FONT-SIZE: 13px; FONT-FAMILY: arial"><SPAN
class=Apple-style-span
style="FONT-WEIGHT: bold; FONT-SIZE: 13px; FONT-FAMILY: arial">Sent:</SPAN></B><SPAN
class=Apple-style-span style="FONT-SIZE: 13px; FONT-FAMILY: arial">
Monday, February 12, 2007 3:06 PM</SPAN></DIV>
<DIV style="FONT: 13px arial"><B
style="FONT-WEIGHT: bold; FONT-SIZE: 13px; FONT-FAMILY: arial"><SPAN
class=Apple-style-span
style="FONT-WEIGHT: bold; FONT-SIZE: 13px; FONT-FAMILY: arial">Subject:</SPAN></B><SPAN
class=Apple-style-span style="FONT-SIZE: 13px; FONT-FAMILY: arial"> Re:
Paid for Pitch Raises?</SPAN></DIV>
<DIV><BR></DIV><FONT size=3>David,<SPAN
class=Apple-converted-space> </SPAN><BR><BR>I totally agree!<SPAN
class=Apple-converted-space> </SPAN><BR><BR>Avery Todd<BR><BR>At
12:12 PM 2/12/2007, you wrote:<BR></FONT>
<BLOCKQUOTE class=cite cite="" type="cite"><FONT size=3><SPAN
class=Apple-style-span style="COLOR: rgb(0,0,221)">Daniel---please
don't take this personally, brother, but you've triggered off a
rant.</SPAN><BR style="COLOR: rgb(0,0,221)"><SPAN
class=Apple-style-span style="COLOR: rgb(0,0,221)">What the HELL are
you people doing----working without getting paid? That's
insane.</SPAN><BR style="COLOR: rgb(0,0,221)"><SPAN
class=Apple-style-span style="COLOR: rgb(0,0,221)">You really need to
check your approach to life, IMO, if you submit to this kind of
bullshit.</SPAN><BR style="COLOR: rgb(0,0,221)"><SPAN
class=Apple-style-span style="COLOR: rgb(0,0,221)">Raising the pitch
on a piano takes WORK---intense work, between 20 and 40 minutes, if
done right. To not get paid for that, or to work for people who don't
intend to pay you for that, is dysfunctional. Period. What are you
thinking about? Would you ever ask any other kind of service tech to
come to your house or business and work for 20-40 minutes FOR
FREE?</SPAN><BR style="COLOR: rgb(0,0,221)"><SPAN
class=Apple-style-span style="COLOR: rgb(0,0,221)">Never.
NEVER.</SPAN><BR style="COLOR: rgb(0,0,221)"><BR
style="COLOR: rgb(0,0,221)"><SPAN class=Apple-style-span
style="COLOR: rgb(0,0,221)">Wake up. WAKE UP. You need to start
valuing your time, your life, and your skills.</SPAN><BR
style="COLOR: rgb(0,0,221)"><SPAN class=Apple-style-span
style="COLOR: rgb(0,0,221)">Stand up for yourself, and tell that
a**h**le who owns that store to sell you a piano for his
cost.</SPAN><BR style="COLOR: rgb(0,0,221)"><SPAN
class=Apple-style-span style="COLOR: rgb(0,0,221)">See what he says.
Wake up.</SPAN><BR style="COLOR: rgb(0,0,221)"><BR
style="COLOR: rgb(0,0,221)"><SPAN class=Apple-style-span
style="COLOR: rgb(0,0,221)">Until we demand respect and
acknowledgement for our immense knowledge and skillset we'll be
treated like field hands, or dismissable underlings, or naive idiots,
or pathetic losers.</SPAN><BR style="COLOR: rgb(0,0,221)"><BR
style="COLOR: rgb(0,0,221)"><SPAN class=Apple-style-span
style="COLOR: rgb(0,0,221)">There. I feel better now.</SPAN><BR
style="COLOR: rgb(0,0,221)"><BR style="COLOR: rgb(0,0,221)"><SPAN
class=Apple-style-span style="COLOR: rgb(0,0,221)">David
Andersen</SPAN><BR style="COLOR: rgb(0,0,221)"><BR
style="COLOR: rgb(0,0,221)"><BR style="COLOR: rgb(0,0,221)"><BR
style="COLOR: rgb(0,0,221)"><BR style="COLOR: rgb(0,0,221)"><BR
style="COLOR: rgb(0,0,221)"></FONT></BLOCKQUOTE></BLOCKQUOTE><BR
class=Apple-interchange-newline></SPAN></BLOCKQUOTE></DIV><BR></DIV>
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