<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=iso-8859-1"> <META content="MSHTML 6.00.6000.16414" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV><STRONG><FONT face=Arial>You forgot the other customer.</FONT></STRONG></DIV> <DIV><STRONG><FONT face=Arial>The one who genuinely has a shortage of money. After all, there are a lot of people who work, at or close to minimum wage.</FONT></STRONG></DIV> <DIV><STRONG><FONT face=Arial>They have pianos and children taking lessons. I feel they deserve the service of a knowledgeable technician, who will not overcharge them, and do only the work required, by their usage.</FONT></STRONG></DIV> <DIV><STRONG><FONT face=Arial>So cheapskate is not a term, I would apply to them.</FONT></STRONG></DIV> <DIV><STRONG><FONT face=Arial></FONT></STRONG> </DIV> <DIV>John M. Ross<BR>Windsor, Nova Scotia, Canada<BR><A href="mailto:jrpiano@win.eastlink.ca">jrpiano@win.eastlink.ca</A></DIV> <BLOCKQUOTE dir=ltr style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV> <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B> <A title=a440@bresnan.net href="mailto:a440@bresnan.net">A440 Piano Service</A> </DIV> <DIV style="FONT: 10pt arial"><B>To:</B> <A title=pianotech@ptg.org href="mailto:pianotech@ptg.org">PTG List</A> </DIV> <DIV style="FONT: 10pt arial"><B>Sent:</B> Friday, February 16, 2007 10:01 AM</DIV> <DIV style="FONT: 10pt arial"><B>Subject:</B> Paid for pitch raises</DIV> <DIV><BR></DIV> <DIV><FONT face=Arial size=2>Hello list,</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>There are three kinds of people in the world: those who can count and those who can't.</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>Having said that, let's divide customers in a spectrum of people with two ends.  One on end is the cheapskate, on the other end is the American Express Gold Card "do-whatever-it-takes" customer.  The cheapskate will nickel-and-dime you to death before, during and after the sale.  The A.E. customer will be happy with everything you do, feed you tea and crumpets (whatever they are) while you're working and pay you a TIP on top of your invoice total.</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>So ask yourself, who do you want to work for?  As for me, I'm happy to see the cheapskate go to the competition.  </FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>I've found this generalization to be mostly true in every business I've ever been in.</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>My 2 cents.</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>John Dorr</FONT></DIV></BLOCKQUOTE></BODY></HTML>