<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=iso-8859-1"> <META content="MSHTML 6.00.2900.3059" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY id=role_body style="FONT-SIZE: 10pt; COLOR: #000000; FONT-FAMILY: Arial" bottomMargin=7 bgColor=#ffffff leftMargin=7 topMargin=7 rightMargin=7> <DIV>  <DIV><EM>Why didn't the customer bring along a piano technician to the store when she bought the piano?</EM></DIV> <DIV><EM></EM> </DIV> <DIV><FONT size=3>How many do for a new piano? Whereas I think it is a very good course of action, I don't think many folks do that. I have hired an auto mechanic to inspect a used car I was considering buying, but I have not ever sought out an independent mechanics opinion on a new car I was buying. Maybe I am a fool.</FONT></DIV> <DIV><FONT size=3></FONT> </DIV> <DIV><FONT size=3>Bottom line: Whereas I think it often would be a good thing to do, I understand that most folks think that buying a new piano from a dealer is a safe thing. (I may not agree, but I understand....)</FONT></DIV> <DIV><FONT size=3></FONT> </DIV> <DIV><EM>Any how come the lady didn't notice the piano's faults until she had it delivered?</EM></DIV> <DIV><EM></EM> </DIV> <DIV><FONT size=3>Oh, gosh. Ummmmmm. Has there ever been a divorce in this country? Geesh..... if I had that kind of foresight.......</FONT></DIV> <DIV><FONT size=3></FONT> </DIV> <DIV><EM>Hey, the store talked her into getting an un-prepped Pearl River (are there ANY OTHER KINDS of Pearl Rivers?), now let them suffer the consequences.</EM></DIV> <DIV> </DIV> <DIV><FONT size=3>Well, whatever. If the piano can be serviced to satisfy the owner, then great. If the owner realizes that the low-cost piano simply will not meet his/her needs/expectations, well then upgrade. </FONT></DIV> <DIV><FONT size=3></FONT> </DIV> <DIV><FONT size=3>It's nobody's fault. Nobody is stupid here. No one should feel guilty. It seems it is simply a common case of a shopper not quite knowing the product.......</FONT></DIV> <DIV><FONT size=3></FONT> </DIV> <DIV><FONT size=3>Terry Farrell</FONT></DIV> <DIV> </DIV> <DIV> </DIV></DIV> <BLOCKQUOTE dir=ltr style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV> <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"> </DIV><FONT id=role_document face=Arial color=#000000 size=2> <DIV>Why didn't the customer bring along a piano technician to the store when she bought the piano?</DIV> <DIV>Any how come the lady didn't notice the piano's faults until she had it delivered?</DIV> <DIV>Hey, the store talked her into getting an un-prepped Pearl River (are there ANY OTHER KINDS of Pearl Rivers?), now let them suffer the consequences.</DIV> <DIV> </DIV> <DIV>Jesse Gitnik</DIV></BLOCKQUOTE></FONT></BODY></HTML>