<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; ">David,<DIV><BR class="khtml-block-placeholder"></DIV><DIV>Are you're referring to approaches to restoration, quality of the workmanship, and things like that? I'd be very interested to know what you perceive the differences between the two to be. </DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>Thanks,</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>Allen<BR><DIV><DIV>On 3 Mar 2007, at 17:32, David Andersen wrote:</DIV><BR class="Apple-interchange-newline"><BLOCKQUOTE type="cite">Guys---again we have to say: the European Steinway experience is radically different than the American Steinway experience---just so everybody keeps it clear. The European factory, and I assume their restoration facility, operates in another craft universe from New York. IMH and experiential O.<DIV>David Andersen</DIV><DIV><BR><DIV><DIV>On Mar 3, 2007, at 6:07 AM, Allen Wright wrote:</DIV><BR class="Apple-interchange-newline"><BLOCKQUOTE type="cite"><SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 16px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; ">Ric,<DIV><BR class="khtml-block-placeholder"></DIV><DIV>I appreciate your more balanced and fair-minded position here vis-à-vis the Steinway Restoration Center and it's approach to doing business. I'm of the opinion that we should extend the same sort of collegiality and respect to those in the profession who may not happen to be in the room (on the listserve) as we extend to actual online participants. Some of the comments about Steinway have been pretty negative.</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>Sincerely,</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>Allen Wright, RPT</DIV></SPAN></BLOCKQUOTE></DIV><BR></DIV></BLOCKQUOTE></DIV><BR> <SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><DIV><BR class="khtml-block-placeholder"></DIV></SPAN><DIV><SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><DIV><BR class="khtml-block-placeholder"></DIV><DIV><BR class="khtml-block-placeholder"></DIV><BR class="Apple-interchange-newline"></SPAN> </DIV><BR></DIV></BODY></HTML>