<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; ">Guys---again we have to say: the European Steinway experience is radically different than the American Steinway experience---just so everybody keeps it clear. The European factory, and I assume their restoration facility, operates in another craft universe from New York. IMH and experiential O.<DIV>David Andersen</DIV><DIV><BR><DIV><DIV>On Mar 3, 2007, at 6:07 AM, Allen Wright wrote:</DIV><BR class="Apple-interchange-newline"><BLOCKQUOTE type="cite"><SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 16px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; ">Ric,<DIV><BR class="khtml-block-placeholder"></DIV><DIV>I appreciate your more balanced and fair-minded position here vis-à-vis the Steinway Restoration Center and it's approach to doing business. I'm of the opinion that we should extend the same sort of collegiality and respect to those in the profession who may not happen to be in the room (on the listserve) as we extend to actual online participants. Some of the comments about Steinway have been pretty negative.</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>Sincerely,</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>Allen Wright, RPT</DIV></SPAN></BLOCKQUOTE></DIV><BR></DIV></BODY></HTML>