<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=iso-8859-1"> <META content="MSHTML 6.00.6000.16414" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV><FONT face=Arial size=2>I have a '96 Baldwin Concert Grand in a Baptist Church that they call for string repair/replacement before their tuning schedule is due for the past three years. </FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>The hammers have some string marks/grooves in the hammers but, not worse to the degree they are in many other similar pianos from other manufacturers of even older pianos.</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>The string that broke this week, (A-3) was at the agraffe. I have found this to be the case with several strings that broke.</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>Please suggest if it is a time to restring or just reshape hammers and deal with them as they happen.</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>Gerald Arbeau</FONT></DIV></BODY></HTML>