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<DIV><FONT face=Arial size=2>I seems that I am getting more no-shows these
days than in years past. Do any of you have a policy of charging a
missed-appointment penalty when a customer is not there as arranged?
Even though we call each customer the night before to remind them that I'm
coming, some still forget and leave. Others call at the last minute and
cancel because of some other priority (like wanting to go shopping or going
out to lunch with friends) It's beginning to have a noticable effect on
my income. It seems like people just don't have the integrity to keep
committments anymore like they used to.</FONT></DIV>
<DIV><FONT face=Arial size=2>Comments?</FONT></DIV></BLOCKQUOTE></BODY></HTML>