<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=US-ASCII"> <META content="MSHTML 6.00.6000.16414" name=GENERATOR></HEAD> <BODY id=role_body style="FONT-SIZE: 10pt; COLOR: #000000; FONT-FAMILY: Arial" bottomMargin=7 leftMargin=7 topMargin=7 rightMargin=7><FONT id=role_document face=Arial color=#000000 size=2> <DIV>My best guess is that you're right - -if the pins seemed loose or jumpy, then they were loose and jumpy. There's no excuse for the pins in a new piano to be this way. In all my years in business - -27 --- I never</DIV> <DIV>came across a Falcone piano - -there must be a reason. I guess if the brand were a really good one, it would be popular and lots of people would own them, like Yamaha, Kawai, etc.</DIV> <DIV> </DIV> <DIV>Jesse Gitnik</DIV> <DIV>Since 1980</DIV></FONT><BR><BR><BR><DIV><FONT style="color: black; font: normal 10pt ARIAL, SAN-SERIF;"><HR style="MARGIN-TOP: 10px">AOL now offers free email to everyone. Find out more about what's free from AOL at <A title="http://www.aol.com?ncid=AOLAOF00020000000339" href="http://www.aol.com?ncid=AOLAOF00020000000339" target="_blank"><B>AOL.com</B></A>. </FONT></DIV></BODY></HTML>