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<DIV>Most of the thousands of customers we've all had fall into certain
distinct categories, and in my humble opinion here they are. You have the
eccentric old piano teacher widow type, who has between 4 and 8 cats and
she talks your ear off during the entire tuning, telling you how the world has
gone to hell and things are not like they used to be (she's got a good point
here). Then you have the curious type, who sits or stands over you watching
intently during the entire tuning, fascinated at your every move. The you have
the hospitable type, who never fails to offer you food and drinks, and even
invites you to join them at the dinner table. You have the mechanical type, who
takes apart the upright piano before you arrive, so that when you get there, all
you have to do is start tuning. Then you have the average housewife type, who
never plays the piano but wants you to come once a year just to keep it in
shape.Then you have the super rich type. He or she never meets you, as
everything is in the hands of the housekeeper.Then you have the cheapos, who try
to bargain you down no matter how reasonable your price is. This, thankfully, is
rare. Then you have just the opposite -- the tippers, usually men, who always
throw in an extra 5 or 10. Then you have the complainers - -you do a marvelous
job, transforming a horribly out-of-tune piano into a masterpiece, and they sit
down and play the highest B and C and complain that they don't sound right! Then
you have the concert pianist, who gives the piano a thorough workout and
compliments you on a fine job. Then you have the friendly type who, after
knowing him for years and years, you consider more of a friend than a customer.
Then you have (for single guys only) the girlfriend type who, after tuning the
piano, you don't know whether or not to ask her out for a date. And finally, the
geriatric couple, whose house looks like something out of a 1940's or 1950's
movie -- the carpeting and all the furniture is about 60 years old,
including the piano. Everything has that quality 1940's look. The
telephone is that standard black desk phone that weights a ton, and when it
rings you hear that "ding a ling" sound instead of the modern electronic ring.
Just hope that when they tip you, they're not back in the 1950's by taking a
dollar out of their pocket instead of a ten!</DIV>
<DIV> </DIV>
<DIV>Jesse Gitnik</DIV>
<DIV>NYC</DIV>
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