<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN"> <HTML> <HEAD> <META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=windows-1250"> <META NAME="Generator" CONTENT="MS Exchange Server version 6.5.7036.0"> <TITLE>what would you do.</TITLE> </HEAD> <BODY>  Today I tuned a piano which the owner said was tuned two weeks ago, but sounded badly.  The former tuner, listed in Chinese Yellow Pages (huge Chinese population here in Houston), left a mute in the piano, a phillips screwdrever, and screwed about with the fallboard.   The piano was from zero to 60 cents flat, 15-25 in the first five octaves, and about 25-40 in the last two.  Amazing.  It was a pretty tough-to-tune LaPetite Kimball baby grand, however NOT untuneable in any way. Pins were very "Kimball-esque"- tight and consistent.    Would you have charged these folks for the pitch raise, having already paid for something they obviously "didn't get"? les bartlett houston -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.446 / Virus Database: 268.18.11/721 - Release Date: 03/13/2007 4:51 PM   </BODY> </HTML>