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<DIV><FONT face=Tahoma size=2> The other comments are right
on. You should not be penalized for someone else's poor workmanship.
However if there is customer resistance, a careful explanation is in order
so YOU don't look like the bad guy.</FONT></DIV>
<DIV><FONT face=Tahoma size=2> Mike Kurta, RPT</FONT></DIV>
<DIV><FONT face=Tahoma size=2> Syracuse chapter
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