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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Last month I arrived at a lady’s
door and she was in tears. Her mother and grand mother were both on their
death bed with cancer and she had just hung up the phone with one of them. I
asked if she wanted me to come back another day. She said no and that playing
the piano was the only thing that would allow her to mentally escape from the
situation for a moment. She was very thankful to have her piano tuned and ready
to play.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Michelle Smith<o:p></o:p></span></font></p>
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color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
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face=Arial><span style='font-size:10.0pt;font-family:Arial;color:navy'>, <st1:State
w:st="on">Texas</st1:State></span></font></st1:place><font size=2 color=navy
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> pianotech-bounces@ptg.org
[mailto:pianotech-bounces@ptg.org] <b><span style='font-weight:bold'>On Behalf
Of </span></b>William Benjamin<br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, March 15, 2007
1:25 PM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">Pianotech
List</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: Another side of
missed appointments</span></font><o:p></o:p></p>
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12.0pt'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I had a lady call me once and ask if she could reschedule
her appointment for later in the day. Is there a problem I
asked. My husband past away in his sleep last night, she
said. Dare I refuse.</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>William</span></font><o:p></o:p></p>
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