<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns="http://www.w3.org/TR/REC-html40"> <head> <meta http-equiv=Content-Type content="text/html; charset=us-ascii"> <meta name=ProgId content=Word.Document> <meta name=Generator content="Microsoft Word 9"> <meta name=Originator content="Microsoft Word 9"> <link rel=File-List href="cid:filelist.xml@01C76890.F097AD80"> <link rel=Edit-Time-Data href="cid:editdata.mso@01C76890.F097AD80">  <style>  </style> </head> <body lang=EN-US link=blue vlink=blue style='tab-interval:.5in' id="role_body" bottomMargin=7 leftmargin=7 topmargin=7 rightMargin=7> <div class=Section1> This is not the exception, but typical of piano dealers, in my experience.  You’re lucky if they even vacuum them out. <o:p></o:p>             --David Nereson, RPT<o:p></o:p> <![if !supportEmptyParas]> <![endif]><o:p></o:p> -----Original Message----- From: pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org]On Behalf Of PIANOTECHNICIAN@aol.com Sent: Thursday, March 15, 2007 8:36 AM To: pianotech@ptg.org Subject: FRUSTRATION,FRUSTRATION,FRUSTRATION<o:p></o:p> <![if !supportEmptyParas]> <![endif]><o:p></o:p> I got a call from a very nice lady to tune her early 1900's Steinway "O" that she purchased from a local piano dealer about a year ago. It needed "a little more" than tuning. The soundboard, pin block, and re-stringing were all very satisfactory, but thanks to the neglect and sloppiness of the dealer that rebuilt the piano, all of the front and balance rail punchings were the ORIGINALS, the hammers were new but most of them were hitting only 2 out of 3 strings with many of the shanks twisted in the wrong direction, the sustaining pedal was noisy and binding and never worked right --  even though the store sent their technicians a couple of times (the last "technician" told her that it was her imagination!), a bass damper sat about 1/2 inch off its strings, some dampers hardly moved when the note was played and many had to be regulated into the right position, there was a broken jack, a stripped out rep. rail hole,  the drop and letoff were way off in many notes, and the string height was very uneven for many unisons causing some bad buzzing and voicing problems. How could any dealer in his right mind even THINK of selling a classic, fabulous Steinway grand with the action needing hours of work? Are people so money hungry that they throw all sense of accomplishment, artistry, and perfection out the window? Where is the pride in turning a classic Steinway into a dream of an instrument? What this dealer did was like restoring a beautiful Rolls Royce to mint condition, but leaving a huge dent in the fender. It makes no sense. I wonder how many other technicians have had similar experiences. I've seen a lot of wonderful work out there over the years, work that would satisfy the most demanding concert pianists, but I've seen THIS sort of thing time and time again and it always gets me angry frustrated. Can anyone out there relate to this?<o:p></o:p>  <o:p></o:p> Jesse Gitnik<o:p></o:p> Since 1980<o:p></o:p> <![if !supportLineBreakNewLine]> <![endif]><o:p></o:p> <div class=MsoNormal align=center style='mso-margin-top-alt:7.5pt;margin-right: 0in;margin-bottom:0in;margin-left:.5in;margin-bottom:.0001pt;text-align:center'> <hr size=2 width="100%" align=center> </div> AOL now offers free email to everyone. Find out more about what's free from AOL at <a href="http://www.aol.com?ncid=AOLAOF00020000000339" target="_blank" title="http://www.aol.com?ncid=AOLAOF00020000000339">AOL.com</a>. <o:p></o:p> </div> </body> </html>