<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=iso-8859-1"> <META content="MSHTML 6.00.2900.3059" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY id=role_body style="FONT-SIZE: 10pt; COLOR: #000000; FONT-FAMILY: Arial" bottomMargin=7 bgColor=#ffffff leftMargin=7 topMargin=7 rightMargin=7> <DIV> <DIV><FONT size=3>Please keep your vile attitude off this list. As far as I can tell, most child agencies use the terms "cruelty to children" and "child abuse" interchangeably. Stating that someone is guilty of "cruelty to children" and characterizing them as a "P.O.S." are grounds for a slander suit. Those writings certainly have no place on this list.</FONT></DIV> <DIV><FONT size=3></FONT> </DIV> <DIV><FONT size=3>Terry Farrell</FONT></DIV> <DIV><FONT size=3></FONT> </DIV> <DIV><FONT size=3>(Never been accused of being straight-laced, prim and/or proper.)</FONT></DIV> <BLOCKQUOTE dir=ltr style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV> <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"> </DIV><FONT id=role_document face=Arial color=#000000 size=2> <DIV>    Wayne, from your unfortunate story, I don't know what the bigger P.O.S. is - -the piano or the owner! In cases like this I tell the customer your wasting your child's time with this piano and throwing the piano lesson money out the window - -the child will never develop into a pianist on a piano like this, and any good feeling for music that he/she has will be snuffed out. I use an analogy: I tell them that when the child  reaches the age for driving lessons, would you be content if the driving instructor pulled up in an old, beat up Dodge Dart with 4 flat tires, smoke pouring out of the exhaust, and an engine so worn that the car could go only 20 mph? Would you reason that your child is only a beginner driver, and doesn't need a real good car? As a last resort, I tell the customer that cruelty to children is a crime, and that by making him/her play on such a piano, you're guilty of it.</DIV> <DIV> </DIV> <DIV>Jesse Gitnik</FONT></DIV></BLOCKQUOTE></DIV> <BLOCKQUOTE dir=ltr style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV> <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"> </DIV><FONT id=role_document face=Arial color=#000000 size=2> <DIV>Hey Tom, first of all, I didn't suggest that we accuse anyone of child abuse. I used the term "cruelty to children" because these thick-skulled parents who force their children to play on these monstrosities need to be dealt with firmly. Besides, most parents will take it with a grain of salt if a piano technician says that they're guilty of cruelty to children, because they know that we know that it's an exaggeration in order to prove a point. Are you guys out there so straight laced and prim & proper that you take EVERYTHING that you read and hear so literally? </DIV> <DIV> </DIV> <DIV>Jesse Gitnik</DIV></FONT></BLOCKQUOTE></BODY></HTML>