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Gotta tell you this one: I go to a house, customer is a "no show". I
go home, get a call from customer, he apologizes (he forgot) and
promises an extra amount if I will come back next day. I agree, go to
the house next day and "no show" again. I go home, he calls,
apologizes again (he fell asleep) promises me two extra amounts plus
tuning fee if I will come back next day. I agree (business is slow),
go back, do a great job on his piano, he and I are happy, I collect my
fee plus extra loot and leave. All is well! But wait....., that's
not the end. Two weeks later, the check bounces! I get a call from
him this morning, he's supposed to bring "cash" to my house tomorrow.
Should I answer the door? (hehe)<br>
<br>
Where did I go wrong? (Be nice)<br>
<br>
Name withheld to avoid shame and embarrassment.<br>
<br>
Alan Barnard wrote:
<blockquote cite="mid015BD10B040D11091C31001002@Barnard-PC" type="cite">
<title>What's the psychology of this?</title>
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<p>I have had only a handful of "no shows" or "stand me ups" on
appointments over the years and those, invariably, are in-home tunings
(or other service) for dealers, not new customers who called me and
certainly not my regulars.</p>
<p> </p>
<p>Why is that?</p>
<p> </p>
<p>Alan Barnard<br>
Salem, MO<br>
</p>
</blockquote>
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