<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; "><BR><DIV><DIV>On May 17, 2007, at 9:42 PM, David Love wrote:</DIV><BR class="Apple-interchange-newline"><BLOCKQUOTE type="cite"><P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="5" style="font: 16.0px Helvetica"><SPAN class="Apple-converted-space"> </SPAN>A new C7 that feels too light and needs to be made to feel heavier</FONT></P> <P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="5" style="font: 16.0px Helvetica">at the players request might, I suppose, with a 6 hours setup job be made to</FONT></P> <P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="5" style="font: 16.0px Helvetica">feel heavier.<SPAN class="Apple-converted-space"> </SPAN>That's assuming you were able to diagnose that the 6 hour set</FONT></P> <P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="5" style="font: 16.0px Helvetica">up job would accomplish what the player has fairly clearly stated is the</FONT></P> <P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="5" style="font: 16.0px Helvetica">problem which was that the action needed to be made to feel heavier</FONT></P> <P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="5" style="font: 16.0px Helvetica">(admittedly, I'm not sure what I would do during those six hours in this</FONT></P> <P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="5" style="font: 16.0px Helvetica">case).<SPAN class="Apple-converted-space"> </SPAN></FONT></P> </BLOCKQUOTE><BR></DIV><DIV>With all due respect, I do, because I prepped about 100 C series grands between 1999 and 2005, and a number of them felt "too light" before proper setup, and it was because of a combination of factors---shallow key travel, short blow distance, unregulated springs, far distal jack position, hard and "clangy" hammers (more of a psychoacoustic phenomenon---but when the clang is removed, and the attack is softened, most players experience the action being "stiffer."</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>I'm certainly not saying this is the fix the player needs, but if the piano---which I'd be willing to bet a tidy sum was not prepped at all from the dealer---is not regulated, voiced, and tuned properly, with strings level and hammers mated, you're starting your clip install or lead removal from a shaky platform. So to speak.</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>David Andersen</DIV><BR></BODY></HTML>