<html>  <head></head> <body>  <DIV>List,</DIV> <DIV>I often have a similiar type of problem with many residential clients and also institutions.</DIV> <DIV>As many on this list I am quite busy doing tuning and rebuilding, and have little time and desire to be the collections dept.</DIV> <DIV>I'm ashamed to say that there have been times when I have no idea if a client has paid me or not. After 6 mos. or a year go by I can' t remember.</DIV> <DIV>I'm putting a form letter together to leave with clients who don't pay upon services rendered that states in a nice way that payment is expected that day.( my invoice clearly states that in bold letters but......)</DIV> <DIV>Rick Ucci/Ucci Piano</DIV>  </body> </html>