<html><div style='background-color:'><DIV class=RTE> <P><BR>Thanks for the replies.  I do have Reblitz and that is where replacing the springs idea came from.  Replacing the 3 I did made the playing better on those keys.  I suspected loose hammers and the possibility of pin problems.  I did tighten all screws when the action was out - no improvement on the few hammers that are noisy.  I will think about all the suggestions I received and go from there.  The customer is going to wait until the next tuning before she proceeds with more repairs.   </P> <P>Please understand I am looking to become a great tech.  I want to do what's right and really help people with their pianos - but there is A LOT to learn and be comfortable doing so I am taking the smallest steps possible when it comes to repair.  I am tuning for pay and fixing what I can, charging what I think is fair in my area but there are many things I see that could be improved upon if I felt more confident.  I am improving at tuning everyday and am happy with my progress but repair - Wow, scary!  I have had a few older tall back uprights give me more trouble than I care to comment on.  Let's just say one problem repair led to ten more.  I don't do those old ones anymore.  Anyway, I will be in KC for my first time this year and look forward to the learning and the aural tutoring I am taking.  Appreciate any thoughts or suggestions.</P> <P>Steven</P> <DIV></DIV><FONT color=#000000></DIV> <DIV></DIV></FONT></div><br clear=all><hr> <a href="http://g.msn.com/8HMBENUS/2752??PS=47575" target="_top">Make every IM count. Download Messenger and join the i’m Initiative now. It’s free.</a> </html>